Description: Fine, angular gray lines on blank labels
Causes: Wrinkled ribbon.
Code: 18
Display:
Description: Printing too light or too dark over the entire label
Causes: Media or ribbon is not designed for high-speed operation. You are using an incorrect combination of labels and ribbon for your application. You are using ribbon with direct thermal media. Incorrect or uneven printhead pressure.
Code: 19
Display:
Description: Smudge marks on labels
Causes: Media or ribbon is not designed for high-speed operation.
Code: 20
Display:
Description: Misregistration/skips labels
Causes: The printer is not calibrated. Improper label format.
Code: 21
Display:
Description: Misregistration and misprint of one to three labels
Causes: The platen roller is dirty. Media does not meet specifications.
Code: 22
Display:
Description: Vertical drift in top-of-form position
Causes: Normal tolerances of mechanical parts and printer modes. Note • A vertical drift of ± 4 to 6 dot rows (approximately 0.5 mm) is within normal tolerances. The printer is out of calibration. The platen roller is dirty.
Code: 23
Display:
Description: Vertical image or label drift
Causes: The printer is using noncontinuous labels but is configured in continuous mode. Improperly calibrated media sensor. The platen roller is dirty. Improper printhead pressure settings (toggles). Improperly loaded ribbon or media. Incompatible media.
Code: 24
Display:
Description: The bar code printed on a label does not scan.
Causes: The bar code is not within specifications because the print is too light or too dark. Not enough blank space around the bar code.