Description: Loss of printing registration on labels. Excessive vertical drift in top-of-form registration.
Causes: Improperly positioned media guides. Media type set incorrectly. Incorrect sensor being used for the media type. Dirty platen roller.
Code: 26
Display:
Description: Auto Calibrate failed.
Causes: Improperly loaded media or ribbon. The sensors could not detect the media or ribbon. Sensors dirty or media improperly positioned for the sensors to detect.
Code: 27
Display:
Description: A label format was sent to the printer but was not recognized.
Causes: The communication parameters are incorrect.
Code: 28
Display:
Description: A label format was sent to the printer. Several labels print, then the printer skips, misplaces, misses, or distorts the image on the label.
Causes: The serial communication settings are incorrect.
Code: 29
Display:
Description: A label format was sent to the printer but was not recognized. No printing occurs.
Causes: The prefix and delimiter characters set in the printer do not match the ones in the label format. Incorrect data is being sent to the printer.
Code: 30
Display:
Description: Broken or melted ribbon
Causes: Darkness setting too high.
Code: 31
Display:
Description: The printer does not detect when the ribbon runs out. When the RIBBON parameter is set to AUTO, the printer remains in direct thermal mode (shown on the printer configuration label), even though ribbon is loaded correctly in the printer.
Causes: The ribbon-out threshold is set too high to detect the ribbon. On a sensor profile, the ribbon-out threshold (circled in Figure 27) appears above the black bars that indicate the ribbon. This happens if you calibrate the printer without ribbon and later insert ribbon without recalibrating the printer or loading printer defaults.
Code: 32
Display:
Description: The printer indicates that ribbon is out, even though ribbon is loaded correctly.
Causes: The printer was not calibrated for the label and ribbon being used.