• Code: EC17 202F
• Description: Detection error of lower roll spool (support number : 100F)
• Causes: LOWER RIGHT SPOOL SET SENSOR or LOWER LEFT SPOOL SET SENSOR detects “No spool” when spool lock solenoid is ON.
• Remedy: 1 Check the items below. a) Engagement of the spool with the gear of the printer side. b) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. c) Damage of the spool sensor lever. d) Perform [DIAGNOSIS > I/O DISPLAY] to check the operation of LOWER RIGHT SPOOL SET SENSOR and LOWER LEFT SPOOL SET SENSOR. Appropriate Replace SPOOL LOCK UNIT. Inappropriate a) Reset the spool. b) Change the paper to use. c) Replace COVER, ROLL GEAR L and/or SPOOL SENSOR UNIT. d) Replace LOWER RIGHT SPOOL SET SENSOR and/or LOWER LEFT SPOOL SET SENSOR when the connect condition of the harness is not troubled.

• Code: EC17 2039
• Description: Lower ARB motor calibration error (support number : 4801)
• Causes: Calibration of lower ACTIVE ROLL BRAKE UNIT motor fails.
• Remedy: 1 Perform readjustment. ([ADJUSTMENT > LOWER_ARB_CALIB]) The problem is resolved Complete. The problem is not resolved Replace ACTIVE ROLL BRAKE UNIT.

• Code: EC19 2F21
• Description: Release lever open error at access cover locking (support number : 1214)
• Causes: Release lever is released when locking the access cover.
• Remedy: 1 Start up the printer in service mode. Move the release lever back and forth. Perform [DIAGNOSIS > I/O DISPLAY] to check RELEASE LEVER SWITCH operation. Appropriate Replace ACCESS COVER LOCK UNIT R. Inappropriate Replace RELEASE LEVER SWITCH. Memo : Release lever open cannot be performed since release lever and access cover are locked with the same solenoid.

• Code: EC1A 2F45
• Description: Platen valve stay position error (support number : 4801)
• Causes: The motor keeps 100% output. In addition, PLATEN VALVE POSITION DETECT SENSOR and PLATEN VALVE HOME DETECT SENSOR cannot detect • SHAFT UNIT, PLATEN SHUTTER in constant time duration.
• Remedy: 1 Check the items below. a) Stain and/or damage of • DRIVE UNIT, PLATEN SHUTTER • PLATEN SHUTTER UNIT 1 b) Perform [DIAGNOSIS> I/O DISPLAY] to check PLATEN VALVE POSITION DETECT SENSOR and PLATEN VALVE HOME DETECT SENSOR operation. Clean unit and proper operation Replace MAIN PCB UNIT. (After replacement, perform PCB replacement mode and necessary adjustments.) Stained or damaged unit or improper operation. a) Perform cleaning or replace the damaged unit. b) Replace PLATEN VALVE POSITION DETECT SENSOR or PLATEN VALVE HOME DETECT SENSOR.

• Code: EC1B 2030
• Description: Detection disabled error of upper roll nip arm sensor (support number : 4801)
• Causes: UPPER ROLL NIP SENSOR cannot detect nip position when starting up or switching nip position.
• Remedy: 1 Check the items below. a) Foreign substances around upper DRIVE NIP ARM UNIT. b) Perform [DIAGNOSIS> I/O DISPLAY] to check UPPER ROLL NIP SENSOR operation. Appropriate Replace DRIVE NIP ARM UNIT. Inappropriate a) Remove the foreign substance. b) Replace UPPER ROLL NIP SENSOR.

• Code: EC1B 2031
• Description: Timeout error of upper roll nip arm drive (support number : 4801)
• Causes: Upper DRIVE NIP ARM UNIT does not complete driving within the scheduled time.
• Remedy: 1 Check if foreign substances are adhering around upper DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance.

• Code: EC1B 2032
• Description: Overload drive error of upper roll nip arm (support number : 4801)
• Causes: The motor of upper DRIVE NIP ARM UNIT keeps 100% output for more than a specified duration.
• Remedy: 1 Check if foreign substances are adhering around upper DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance.

• Code: EC1B 2033
• Description: Upper roll nip arm motor error (support number : 4801)
• Causes: At the timing when upper DRIVE NIP ARM UNIT drive timeout or drive overload occurs, firmware receives operation command.
• Remedy: 1 Check if foreign substances are adhering around upper DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance.