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Code :
  • Code: E197-0F00
  • Description: Communication error
    Although access to KONA1 (ASIC) in the DC Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred.
  • Remedy: [Remedy] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E197-1000
  • Description: Communication error
    Although access to KONA2 (ASIC) in the DC Controller PCB from the DC Controller PCB (CPU) was performed, the NACK (a negative reply sent by the reception side to the sending side) was received for 3 times.
  • Remedy: [Remedy] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E197-1F00
  • Description: Communication error
    Although access to KONA2 (ASIC) in the DC Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred.
  • Remedy: [Remedy] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E197-2000
  • Description: Communication error
    Although access to KONA3 (ASIC) in the Cassette Module Controller PCB from the DC Controller PCB (CPU) was performed, the NACK (a negative reply sent by the reception side to the sending side) was received for 3 times.
  • Remedy: [Related parts] - Harness between the DC Controller PCB (UN04/J190) and the cassette unit drawer (DR03/J5904) on the host machine side (Unit of replacement: OPTION CST. DRAWER ASSEMBLY) - Harness between the cassette unit drawer (DR03/J5904) on the host machine side and drawer (DR101/J5950) on the cassette unit side - Harness between the drawer (DR101/J5950) on the cassette unit side and the Cassette Module Controller PCB (UN101/650) (Unit of replacement: DRAWER CABLE ASSEMBLY) - Fuse in the DC Controller PCB (UN04/FU19) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) - Cassette Module Controller PCB (UN101) (Unit of replacement: CST. PEDESTAL CONT. PCB ASS’Y) - DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. 2. Check the harness between the DC Controller PCB and the cassette unit drawer on the host machine side. 3. Visually check if the cassette unit drawer on the host machine side and the drawer on the cassette unit side are damaged or if there is any bent pin. If so, replace the drawer. 4. Check the harness between the drawer on the cassette unit side and the Cassette Module Controller PCB. 5. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Cassette Module Controller PCB. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E197-2101
  • Description: Communication error
    Although access to KONA3 (ASIC) in the Cassette Module Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred.
  • Remedy: [Related parts] - Harness between the DC Controller PCB (UN04/J190) and the cassette unit drawer (DR03/J5904) on the host machine side (Unit of replacement: OPTION CST. DRAWER ASSEMBLY) - Harness between the cassette unit drawer (DR03/J5904) on the host machine side and drawer (DR101/J5950) on the cassette unit side - Harness between the drawer (DR101/J5950) on the cassette unit side and the Cassette Module Controller PCB (UN101/ J650) (Unit of replacement: DRAWER CABLE ASSEMBLY) - Fuse in the DC Controller PCB (UN04/FU19) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) - Cassette Module Controller PCB (UN101/J650) (Unit of replacement: CST. PEDESTAL CONT. PCB ASS’Y) - DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. 2. Check the harness between the DC Controller PCB and the cassette unit drawer on the host machine side. 3. Visually check if the cassette unit drawer on the host machine side and the drawer on the cassette unit side are damaged or if there is any bent pin. If so, replace the drawer. 4. Check the harness between the drawer on the cassette unit side and the Cassette Module Controller PCB. 5. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Cassette Module Controller PCB. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E197-2F00
  • Description: Communication error
    Although access to KONA3 (ASIC) in the Cassette Module Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred.
  • Remedy: [Related parts] - Harness between the DC Controller PCB (UN04/J190) and the cassette unit drawer (DR03/J5904) on the host machine side (Unit of replacement: OPTION CST. DRAWER ASSEMBLY) - Harness between the cassette unit drawer (DR03/J5904) on the host machine side and drawer (DR101/J5950) on the cassette unit side - Harness between the drawer (DR101/J5950) on the cassette unit side and the Cassette Module Controller PCB (UN101/ J650) (Unit of replacement: DRAWER CABLE ASSEMBLY) - Fuse in the DC Controller PCB (UN04/FU19) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) - Cassette Module Controller PCB (UN101/J650) (Unit of replacement: CST. PEDESTAL CONT. PCB ASS’Y) - DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. 2. Check the harness between the DC Controller PCB and the cassette unit drawer on the host machine side. 3. Visually check if the cassette unit drawer on the host machine side and the drawer on the cassette unit side are damaged or if there is any bent pin. If so, replace the drawer. 4. Check the harness between the drawer on the cassette unit side and the Cassette Module Controller PCB. 5. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Cassette Module Controller PCB. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E202-0001
  • Description: Scanner Unit HP error
    The HP of the Scanner Unit could not be detected when starting scanning operation.
  • Remedy: [Related parts] - Harnesses from the Reader Assembly HP Sensor to the Main Controller PCB 1. Reader Assembly HP Sensor (PS01/J913) to Relay Connector (3P) (Unit of replacement: CABLE, HOME POSITION SENSOR) 2. Relay Connector (3P) to Main Controller PCB (UN81/J8103) (Unit of replacement: CABLE, READER MAIN) - Harness between the Reader Motor (M01/J901) and the Main Controller PCB (UN81/J8103) (Unit of replacement: CABLE, READER MAIN) - Reader Motor (M01) (Unit of replacement: MOTOR, STEPPING) - CIS HP Sensor (PS01) (Unit of replacement: PHOTO INTERRUPTER) - BOOK Motor (Unit of replacement: MOTOR, STEPPING) - Pulley Gear 85T/20T (Unit of replacement: GEAR, 85T/20T) - Carriage Timing Belt (Unit of replacement: BELT, TIMING, COGGED) - Idler Pulley (Unit of replacement: PULLEY, IDLER) - Idler Pulley Holder (Unit of replacement: READER ASSEMBLY) - FB Shaft (Unit of replacement: READER ASSEMBLY) - Electrolytic capacitor on the Main Controller PCB (C8002) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) - 24V power supply for driving the Reader on the Main Controller PCB side (J7003/pin 1) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) - Harness between the Main Controller PCB (UN81/J7003) and the Low-voltage Power Supply PCB (UN01/J313) (Unit of replacement: CABLE, POWER SUPPLY) - Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. whether the error is cleared. 1. Check the harness between the Reader Assembly HP Sensor and the Main Controller PCB. 2. Check the harness between the Reader Motor and the Main Controller PCB. 3. At initial operation of the Reader startup after the main power is turned ON, check if the Reader Motor operates (whether the Scanner Unit moves or operation sound is heard). If it operates, move the Carriage Timing Belt by hand and check if load is appropriate. a. If it is appropriate, replace the CIS HP Sensor. b. If it is not appropriate (overloaded), replace the following parts. - Stepping Motor - Z85_T20 Pulley Gear - Carriage Timing Belt - Idler Pulley - Idler Pulley Holder 4. Check for soiling or scar on the surface of the FB Shaft on which the Scanner Unit is installed. If there is soiling or scar, replace the FB Shaft. 5. Measure the electrolytic capacitor on the Main Controller PCB using a tester. If the measurement value is 24V, replace the Main Controller PCB. 6. Measure the 24V power supply for driving the Reader on the Main Controller PCB side using a tester. If the measurement value is 24 V, replace the Main Controller PCB. 7. Check the harness between the Main Controller PCB and the Low-voltage Power Supply PCB. 8. Perform step 6 again. If the measurement value is 24 V, replace the Low-voltage Power Supply PCB.
  • Code: E202-0002
  • Description: Scanner Unit HP error
    The HP of the Scanner Unit could not be detected when completing scanning operation.
  • Remedy: [Related parts] - Harnesses from the Reader Assembly HP Sensor to the Main Controller PCB 1. Reader Assembly HP Sensor (PS01/J913) to Relay Connector (3P) (Unit of replacement: CABLE, HOME POSITION SENSOR) 2. Relay Connector (3P) to Main Controller PCB (UN81/J8103) (Unit of replacement: CABLE, READER MAIN) - Harness between the Reader Motor (M01/J901) and the Main Controller PCB (UN81/J8103) (Unit of replacement: CABLE, READER MAIN) - Reader Motor (M01) (Unit of replacement: MOTOR, STEPPING) - CIS HP Sensor (PS01) (Unit of replacement: PHOTO INTERRUPTER) - BOOK Motor (Unit of replacement: MOTOR, STEPPING) - Pulley Gear 85T/20T (Unit of replacement: GEAR, 85T/20T) - Carriage Timing Belt (Unit of replacement: BELT, TIMING, COGGED) - Idler Pulley (Unit of replacement: PULLEY, IDLER) - Idler Pulley Holder (Unit of replacement: READER ASSEMBLY) - FB Shaft (Unit of replacement: READER ASSEMBLY) - Electrolytic capacitor on the Main Controller PCB (C8002) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) - 24V power supply for driving the Reader on the Main Controller PCB side (J7003/pin 1) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) - Harness between the Main Controller PCB (UN81/J7003) and the Low-voltage Power Supply PCB (UN01/J313) (Unit of replacement: CABLE, POWER SUPPLY) - Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the Reader Assembly HP Sensor and the Main Controller PCB. 2. Check the harness between the Reader Motor and the Main Controller PCB. 3. At initial operation of the Reader startup after the main power is turned ON, check if the Reader Motor operates (whether the Scanner Unit moves or operation sound is heard). If it operates, move the Carriage Timing Belt by hand and check if load is appropriate. a. If it is appropriate, replace the CIS HP Sensor. b. If it is not appropriate (overloaded), replace the following parts. - Stepping Motor - Z85_T20 Pulley Gear - Carriage Timing Belt - Idler Pulley - Idler Pulley Holder 4. Check for soiling or scar on the surface of the FB Shaft on which the Scanner Unit is installed. If there is soiling or scar, replace the FB Shaft. 5. Measure the electrolytic capacitor on the Main Controller PCB using a tester. If the measurement value is 24V, replace the Main Controller PCB. 6. Measure the 24V power supply for driving the Reader on the Main Controller PCB side using a tester. If the measurement value is 24 V, replace the Main Controller PCB. 7. Check the harness between the Main Controller PCB and the Low-voltage Power Supply PCB. 8. Perform step 6 again. If the measurement value is 24 V, replace the Low-voltage Power Supply PCB.
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