• Code: E197 0B20
• Description: Serial communication error. A communication error of ASIC in the DC Controller PCB was detected
• Remedy: [Remedy] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

• Code: E197 0B21
• Description: Serial communication error. A communication error between the DC Controller PCB and the Cassette Unit PCB was detected.
• Remedy: [Related parts] • Harness between the DC Controller PCB (UN04/J126) and the Cassette Unit PCB (Unit of replacement: CABLE, FEED MOTOR) • Cassette Unit PCB (Unit of replacement: CASSETTE ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Remedy] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

• Code: E197 1001
• Description: Serial communication error. A communication error between the CPU of the DC Controller PCB and KONA1 (ASIC) in the DC Controller PCB was detected.
• Remedy: [Remedy] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

• Code: E197 1002
• Description: Serial communication error. A communication error between the CPU of the DC Controller PCB and KONA2 (ASIC) in the DC Controller PCB was detected.
• Remedy: [Remedy] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

• Code: E197 1004
• Description: Serial communication error. Communication between the DC Controller PCB and the Laser Driver PCB was not completed.
• Remedy: [Related parts] • Harness between the DC Controller PCB (UN04/J111) and the Y/M Laser Driver PCB (UN08/J202) (Unit of replacement: CABLE, CASSETTE SIZE) • Flat Cable between the Y/M Laser Driver PCB (UN08/ J203) and the C/Bk Laser Driver PCB (UN09/J801) (Unit of replacement: CABLE, FLAT) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) • C/Bk Laser Driver PCB (UN09) (Unit of replacement: LASER SCANNER ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Remedy] 1. Check/replace the related harness/cable, connector and parts. 2. After replacement of the Laser Driver PCB, execute "Settings/ Registration> Adjustment/Maintenance> Adjust Image Quality> Auto Correct Color Mismatch". [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

• Code: E197 1081
• Description: Serial communication error. A communication error between the CPU of the DC Controller PCB and KONA1 (ASIC) in the DC Controller PCB was detected. (An error caused by software)
• Remedy: [Remedy] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power

• Code: E197 1082
• Description: Serial communication error.A communication error between the CPU of the DC Controller PCB and KONA2 (ASIC) in the DC Controller PCB was detected. (An error caused by software)
• Remedy: [Remedy] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power

• Code: E197 1084
• Description: Serial communication error. A communication error between the DC Controller PCB and the Laser Driver PCB was detected. (An error caused by software)
• Remedy: [Remedy] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.