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Code :
  • Code: E197 5000
  • Description: Serial communication error. A communication error between the DC Controller PCB and the Secondary Transfer High Voltage PCB was detected at power-on.
  • Remedy: [Related parts] • Harness between the DC Controller PCB (UN04/J112 and J114) and the Secondary Transfer High Voltage PCB (UN03/ J502 and J501) (Unit of replacement: CABLE, 2ND TRNSFR. H.V. PCB) • Secondary Transfer High Voltage PCB (UN03) (Unit of replacement: 2ND TRANSFER H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Remedy] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E197 5001
  • Description: Serial communication error. A communication error between the DC Controller PCB and the Primary Transfer High Voltage PCB was detected at power-on.
  • Remedy: [Related parts] • Harness between the DC Controller PCB (UN04/J113) and the Primary Transfer High Voltage PCB (UN02/J401) (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) • Primary Transfer High Voltage PCB (UN02) (Unit of replacement: 1ST TRNSFR. H.V. PCB ASS'Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Remedy] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E202 0001
  • Description: Scanner HP error. The DADF Scanner Unit could not detect the home position when starting scanning operation.
  • Remedy: [Related parts] • Harness between the Scanner Motor (M1/J5015) and the Main Controller PCB (UN05/J36) (Unit of replacement: CABLE, MOTOR) • Harness between the Scanner Unit HP Sensor (PS2/J5009) and the Main Controller PCB (UN05/J37) (Unit of replacement: CABLE, SENSOR) • Scanner Unit HP Sensor (PS2) • Scanner Motor (M1) (Unit of replacement: MOTOR ASS'Y) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Remedy] Check/replace the related harness/cable, connector and parts.
  • Code: E202 0002
  • Description: Scanner HP error. The DADF Scanner Unit could not detect the home position when completing scanning operation.
  • Remedy: [Related parts] • Harness between the Scanner Motor (M1/J5015) and the Main Controller PCB (UN05/J36) (Unit of replacement: CABLE, MOTOR) • Harness between the Scanner Unit HP Sensor (PS2/J5009) and the Main Controller PCB (UN05/J37) (Unit of replacement: CABLE, SENSOR) • Scanner Unit HP Sensor (PS2) • Scanner Motor (M1) (Unit of replacement: MOTOR ASS'Y) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Remedy] Check/replace the related harness/cable, connector and parts
  • Code: E202 0003
  • Description: Scanner HP error. An error in the Scanner Unit (Paper Front) position was detected when reading of a job was started.
  • Remedy: [Related parts] • Harness between the Scanner Motor (M1/J5015) and the Main Controller PCB (UN05/J36) (Unit of replacement: CABLE, MOTOR) • Harness between the Scanner Unit HP Sensor (PS2/J5009) and the Main Controller PCB (UN05/J37) (Unit of replacement: CABLE, SENSOR) • Scanner Unit HP Sensor (PS2) • Scanner Motor (M1) (Unit of replacement: MOTOR ASS'Y) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Remedy] Check/replace the related harness/cable, connector and parts.
  • Code: E227 0001
  • Description: Power supply (24 V) error. The Main Controller PCB did not detect 24 V at power-on.
  • Remedy: [Related parts] • Harnesses from the Main Controller PCB to the ADF Driver PCB 1. Main Controller PCB (UN05/J38) to Relay Connector (2P) (Unit of replacement: CABLE, ADF POWER CONNECTING) 2. Relay Connector (2P) to ADF Driver PCB (PCB1/J1411) • Harness between the Main Controller PCB (UN05/J20) and the Low Voltage Power Supply PCB (UN01/J313) (Unit of replacement: POWER SUPPLY ASSEMBLY) • ADF Driver PCB (PCB1) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Remedy] Perform the following in the order while checking whether the error is cleared. • When an error is detected, conduction of 24 V is stopped. At power check, check if 24 V is conducted by repeating power cycling of the machine. 1. Measure the Low Voltage Power Supply PCB (J313/pin 3) using a tester. 2. When 24 V is not output to the Low Voltage Power Supply PCB (J313/pin 3), replace the Low Voltage Power Supply PCB. 3. When 24 V is output to the Low Voltage Power Supply PCB (J313/pin 3), measure the Main Controller PCB (J20/pin 3) using a tester. 4. When 24 V is not output to the Main Controller PCB (J20/pin 3), check the harness between the Main Controller PCB and the Low Voltage Power Supply PCB. 5. When 24 V is output to the Main Controller PCB (J20/pin 3), measure the Main Controller PCB (J38/pin 2) using a tester. 6. When 24 V is not output to the Main Controller PCB (J38/pin 2), replace the Main Controller PCB. 7. When 24 V is output to the Main Controller PCB (J38/pin 2), measure the ADF Driver PCB (J1411/pin 2) using a tester. 8. When 24 V is not output to the ADF Driver PCB (J1411/pin 2), check the harnesses from the Main Controller PCB to the ADF Driver PCB. 9. When 24 V is output to the ADF Driver PCB (J1411/pin 2), replace the ADF Driver PCB.
  • Code: E227 0101
  • Description: Power supply (24 V) error. The ADF Driver PCB did not detect 24 V after the start of a job.
  • Remedy: [Related parts] • Harnesses from the Main Controller PCB to the ADF Driver PCB 1. Main Controller PCB (UN05/J38) to Relay Connector (2P) (Unit of replacement: CABLE, ADF POWER CONNECTING) 2. Relay Connector (2P) to ADF Driver PCB (PCB1/J1411) • Harness between the Main Controller PCB (UN05/J20) and the Low Voltage Power Supply PCB (UN01/J313) (Unit of replacement: POWER SUPPLY ASSEMBLY) • ADF Driver PCB (PCB1) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Remedy] Perform the following in the order while checking whether the error is cleared. • When an error is detected, conduction of 24 V is stopped. At power check, check if 24 V is conducted by repeating power cycling of the machine. 1. Measure the Low Voltage Power Supply PCB (J313/pin 3) using a tester. 2. When 24 V is not output to the Low Voltage Power Supply PCB (J313/pin 3), replace the Low Voltage Power Supply PCB. 3. When 24 V is output to the Low Voltage Power Supply PCB (J313/pin 3), measure the Main Controller PCB (J20/pin 3) using a tester. 4. When 24 V is not output to the Main Controller PCB (J20/pin 3), check the harness between the Main Controller PCB and the Low Voltage Power Supply PCB. 5. When 24 V is output to the Main Controller PCB (J20/pin 3), measure the Main Controller PCB (J38/pin 2) using a tester. 6. When 24 V is not output to the Main Controller PCB (J38/pin 2), replace the Main Controller PCB. 7. When 24 V is output to the Main Controller PCB (J38/pin 2), measure the ADF Driver PCB (J1411/pin 2) using a tester. 8. When 24 V is not output to the ADF Driver PCB (J1411/pin 2), check the harnesses from the Main Controller PCB to the ADF Driver PCB. 9. When 24 V is output to the ADF Driver PCB (J1411/pin 2), replace the ADF Driver PCB
  • Code: E240 0000
  • Description: Controller communication error. A sequence error with the controller occurred.
  • Remedy: [Related parts] • Flexible Cable between the DC Controller PCB (UN04/J110) and the Main Controller PCB (UN05/J18) (Unit of replacement: CABLE, FLAT) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
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