Code :

Code: 13.2
Display: 13.2 ERROR FAM 2 CALL FOR SERVICE
Description: Power supply fan (FM2) failure
Remedy: 1. The FM2 drive signal line connector is loose. Action: Reconnect connector J216 on the DC controller PCB. 2. The power supply fan is defective. Action: Disconnect connector J216 on the DC controller PCB. Turn the power switch ON and measure the voltage between connector J216-1 (FAN2D) and J216-3 (GND) on the DC controller PCB. If the voltage changes from 0 to more than 18V, replace the power supply fan. 3. The DC controller PCB is defective. Action: Replace the DC controller PCB.

Code: 13.3
Display: 13.3 ERROR FAM 3 CALL FOR SERVICE
Description: Fixing unit/scanner fan (FM1) failure
Remedy: 1. The FM1 drive signal line connector is loose. Action: Reconnect connector J208 on the DC controller PCB. 2. The fixing unit/scanner fan is defective. Action: Disconnect connector J208 on the DC controller PCB. Turn the power switch ON and measure the voltage between connector J208-1 (FAN1D) and J208-3 (GND) on the DC controller PCB. If the voltage changes from 0 to more than 18V, replace the fixing unit/scanner fan. 3. The DC controller PCB is defective. Action: Replace the DC controller PCB.

Code: 13.4
Display: 13.4 ERROR FAM 4 CALL FOR SERVICE
Description: Fixing unit fan (FM4) failure
Remedy: 1. The FM4 drive signal line connector is loose. Action: Reconnect connector J225 on the DC controller PCB and connectors J25 and J26. 2. The fixing unit fan is defective. Action: Disconnect connector J225 on the DC controller PCB. Turn the power switch ON and measure the voltage between connector J225-1 (FAN4D) and J225-3 (GND) on the DC controller PCB. If the voltage changes from 0 to more than 18V, replace the fixing unit fan. 3. The DC controller PCB is defective. Action: Replace the DC controller PCB.

Code: 13.5
Display: 13.5 ERROR FAM 5 CALL FOR SERVICE
Description: Multi-purpose tray pick-up unit fan (FM5) failure
Remedy: 1. The FM5 drive signal line connector is loose. Action: Reconnect connector J229 on the DC controller PCB and connectors J34 and J35. 2. The multi-purpose tray pick-up unit fan is defective. Action: Disconnect connector J229 on the DC controller PCB. Turn the power switch ON and measure the voltage between connector J229-1 (FAN5D) and J229-3 (GND) on the DC controller PCB. If the voltage changes from 0 to more than 18V, replace the multi-purpose tray pick-up unit fan. 3. The DC controller PCB is defective. Action: Replace the DC controller PCB.

Code: 14.1
Display: 14.1 ERROR AUX TRAY CALL FOR SERVICE
Description: Lifting plate failure
Remedy: 1. Lifting plate drive unit parts are damaged. Action: Replace any damaged parts. 2. The lifting plate position sensor is defective. Action: Check the sensor state using the printer driver tester. If it is defective, replace the multi-purpose tray PCB. 3. The lifting plate solenoid is defective. Action: Disconnect lifting plate solenoid connector J1302. Measure the resistance between connector J1302-1 and J1302-2 on the cable side. If it is not about 160W, replace the lifting plate solenoid. 4. The DC controller PCB is defective. Action: Replace the DC controller PCB.

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