Description: Indicates the parallel buffer has overflowed. This might happen if several complex jobs are sent simultaneously via the parallel port and are larger than the overflow will allow.
Remedy: No action is required. The current data in the print buffer will be lost.
Code: 30.00.01
Display: 30.00.01
Description: Hard disk internal self-test routine failure detection
Remedy: DISK DEVICE FAILURE
Code: 40
Display: 40.<n> HP EIO ERROR
Description: An EIO accessory connection has been abnormally broken while transferring data from the computer to the printer. <n> = EIO slot number 1 = Bottom EIO slot 2 = Top EIO slot
Remedy: 1 Press GO. 2 Print an EIO configuration page to verify that the EIO accessories are installed properly. 3 Check that all cables are connected to the EIO ports and that the EIO accessory is seated properly. 4 Turn the printer off and on to reset it. 5 If possible, print to another network printer to verify the network is working properly. All data in the print buffer will be lost.
Code: 40.00.01
Display: 40.00.01
Description: An EIO accessory is initializing.
Remedy: EIO <n> INITIALIZING
Code: 41.2
Display: 41.2 PRINTER ERROR
Description: Indicates that a beam detect laser scanner error has occurred on the previous page. The page will reprint and continue
Remedy: 1 Open and close the front door of the printer to remove any remaining pages from the printer. 2 Turn the printer off and on to reset the printer. 3 Reconnect connector J1001 on the laser driver PCA and connector J205 on the controller board. 4 Reconnect connector J2 on beam detect PCA, relay connector J40, and connector J211 on the controller board. 5 If the problem persists, replace the laser/ scanner unit. 6 If, after replacing the laser/scanner unit, the problem persists, replace the controller board.
Code: 41.3
Display: 41.3 UNEXPECTED PAPER SIZE LOAD TRAY 1
Description: Tray 1 is configured for a specific media size, but the printer detects a different size being fed from tray 1. For example, the printer was expecting a lettersized page but detected that an 11-by-17 inch-sized page was fed instead. <width> = Media width specified in the printer driver or application <length> = Media length specified in the printer driver or application
Remedy: 1 Verify the correct size media (width and length) are loaded in tray 1. 2 Verify the paper guides are set correctly. 3 Load the requested size media in tray 1. Or, press GO to print on the default size. 4 Verify that the media width sensor on the paper guides are working properly. 5 Reconnect connector J1701 on the tray 1 width detection PCA, relay connector J33, and connector J208 on the controller board. 6 Replace the tray 1 pick-up assembly.
Code: 41.5
Display: 41.5 UNEXPECTED PAPER TYPE LOAD TRAY <x>
Description: The printer was expecting one type of medium to be fed from an input tray and a different type was fed. For example, the printer was expecting transparencies and plain paper was fed. <x> = Input tray number (2, 3, or 4) <type> = Media type specified in the printer driver or application <size> = Media size specified in the printer driver or application Note: The size error in this message applies only to tray 1.
Remedy: 1 Open and close the front door to remove the page from the printer. 2 Verify that the correct media are loaded in the input tray and the printer control panel is configured correctly. 3 Clean the detection windows of OHT sensors 1 and 2. 4 Reconnect connectors J1801 and J1802 of OHT sensors 1 and 2, connector J214 on the controller board, and relay connector J17. 5 Replace OHT sensors 1 and 2. 6 Replace the controller board.
Code: 49
Display: 49.<xxxx> ERROR CYCLE POWER
Description: Indicates that a software or data communications error has occurred, or corrupt data was sent to the printer. This can be caused during times of high network traffic or by incomplete or out-of-bounds print data. This error can also occur because of defective EIO devices.
Remedy: 1 Verify that all cables are connected. 2 Turn the printer off and on to reset the printer. 3 Remove all EIO cards and reinstall them to ensure they are seated correctly. 4 If using a parallel connection, verify that the cable is IEEE-1284 compliant. 5 If the error occurs frequently, try adding more memory.