Các lỗi thường gặp

Code :
  • Code: 13.1C
  • Display: 13.1C Fuser Wrap Jam
  • Description: The paper is stopped in the fuser.
  • Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
  • Code: 13.20
  • Display: 13.20 Jams inside right door
  • Description: The paper is stopped at either the registration sensor (SR8), the loop sensors (SR14,SR15) or the fuser-delivery sensor (SR5).
  • Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
  • Code: 13.21
  • Display: 13.21 Jams inside right door
  • Description: Either the front or right side door was opened while paper was in the path.
  • Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
  • Code: 13.2E
  • Display: 13.2E Paper Late Jam Near Fuser at Sensors F - J
  • Description: The paper stopped between the fuser-output sensor (F) and the output-bin-full sensor (J).
  • Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
  • Code: 13.30.00
  • Display: 13.30.00 Jam in Tray 1
  • Description: Paper being fed from Tray 1 did not reach registration sensor.
  • Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
  • Code: 13.30.00
  • Display: 13.30.00 Jam in Tray 2
  • Description: Paper from Tray 2 did not reach registration sensor (SR8).
  • Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
  • Code: 13.30.00
  • Display: 13.30.00 Jam inside lower right door
  • Description: Paper being fed from Tray 3 did not reach registration sensor.
  • Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
  • Code: 20
  • Display: 20 INSUFFICIENT MEMORY To continue touch OK
  • Description: The product does not have enough memory to print the page.
  • Remedy: Touch OK to print a partial page. Reduce the page complexity or add product memory.
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