Description: The scanner failed to return to home position.
Remedy: Turn the product off, then on again. Observe the movement of the optics assembly. If the error persists, replace the optics assembly, scanner motor, or entire scanner.
Code: 30.01.10
Display: 30.01.YY Scanner Failure
Description: The product experienced a document feeder fan error.
Remedy: Turn the product off, then on again. If the message remains, turn the product off, check the fan and cables, and then turn the product on again. If the error persists, replace the document feeder fan or document feeder.
Code: 30.01.14
Display: 30.01.YY Scanner Failure
Description: The scanner experienced a scanner control board EEPROM error.
Remedy: Turn the product off, then on again. If the error persists, replace the scanner control board.
Code: 30.01.15
Display: 30.01.YY Scanner Failure
Description: The scanner failed to be initialized due to an internal error.
Remedy: Turn the product off, then on again. If the error persists, replace the scanner.
Code: 30.01.18
Display: 30.01.YY Scanner Failure
Description: The scanner experienced an error with the internal optical sensor.
Remedy: Turn the product off, then on again. If the error persists, replace the optics or entire scanner unit.
Code: 30.01.19
Display: 30.01.YY Scanner Failure
Description: The scanner experienced an error with the internal lamp sensor.
Remedy: Turn the product off, then on again. If the error persists, replace the optics or entire scanner unit.
Code: 30.01.23
Display: 30.01.YY Scanner Failure
Description: The scanner experienced an error during the scanner calibration process.
Remedy: Turn the product off, then on again. After the product warms up, repeat the calibration process.
Code: 30.01.36
Display: 30.01.YY Scanner Failure
Description: The product experienced an error during the scanner firmware upgrade.
Remedy: Resend the scanner firmware upgrade. If the error persists, replace the scanner control board.