Code :

Code: 47.06.XX
Display: 47.06.XX Error
Description: A print app internal error has occurred.
Remedy: Turn the product off, and then on. Resend the job. If the error persists, execute the Partial Clean item in the preboot menu.

Code: 47.WX.YZ
Display: 47.WX.YZ Printer Calibration Failed
Description: The product is unable to access or implement one of the image pattern files. Y = calibration type, Z = event
• 47.FC.00: Color plane registration (CPR) image not found at system initialization • 47.FC.01: CPR Store Image failure • 47.FC.02: CPR Image not found • 47.FC.03: CPR Print engine execution failure • 47.FC.10: Consecutive Dmax Dhalf Image not found at system initialization • 47.FC.11: Consecutive Dmax Dhalf Store image failure • 47.FC.12: Consecutive Dmax Dhalf Image not found • 47.FC.13: Consecutive Dmax Dhalf Print engine execution failure • 47.FC.20: Error Diffusion Image not found at system initialization • 47.FC.21: Error Diffusion Store image failure • 47.FC.22: Error Diffusion Image not found • 47.FC.23: Error Diffusion Print engine execution failure • 47.FC.30: Drum Speed Adjustment Image not found at system initialization • 47.FC.31: Drum Speed Adjustment Store image failure • 47.FC.32: Drum Speed Adjustment Image not found • 47.FC.33: Drum Speed Adjustment Print engine execution failure • 47.FC.40: Pulse Width Modulation Image not found at system initialization • 47.FC.41: Pulse Width Modulation Store image failure • 47.FC.42: Pulse Width Modulation Image not found • 47.FC.43: Pulse Width Modulation Print engine execution failure
Remedy: Turn the product off and then on. If the error persists, reload the firmware.

Code: 49.21.49
Display: 49.21.49 The device has a detection problem
Description: This error occurs as the product comes out of sleep mode if the optional stapler/stacker is removed when the product is in sleep mode.
Remedy: Turn the product off, install the stapler/stacker, and then turn the product on.

Code: 49.XX.YY
Display: 49.XX.YY Error
Description: A firmware error has occurred. This error can be caused by corrupted print jobs, software applications issues, non-product specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect configurations, invalid firmware operations, or unsupported accessories.
Remedy: 1. Turn the product off, then on. 2. If the error returns, check the following: • The error might be caused by a network connectivity problem, such as a bad interface cable, a bad USB port, or an invalid network configuration setting. • The error might be caused by the print job, such as an invalid printer driver, a problem with the software application, or a problem with the file you are printing. • Upgrading the product firmware might help resolve the error. See the product user guide for more information.cutio

Code: 50.1X.YZ
Display: 50.1X.YZ Fuser Error
Description: The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature and fuser warm-up failure
Remedy: 1. Remove the fuser, and then reinstall the fuser. Make sure that there is no residual paper in the fuser. Make sure that the product is not located in front of a vent or window where cool air may interfere with the ability of the fuser to heat up. 2. Check the product power source. Make sure that the power source meets product requirements. Make sure that this is the only device using the circuit. 3. Replace the fuser. 4. Check the connector (J50) between the fuser and the printer. If it is damaged, replace the fuser drive assembly or fuser. 5. If the error persists, replace the low-voltage power supply. 6. If this product has been previously serviced, check the connectors (J160 and J162) on the DC controller PCA and the connector (J25) on the power line between the low-voltage power supply assembly and the fuser.