Description: The product experienced a scanner inverter fan error. NOTE: The scanner inverter power supply is located inside the scanner.
Remedy: Turn the product off, then on again. If the error persists, replace the scanner or the scanner control board (SCB).
Code: 30.01.50
Display: 30.01.YY Scanner Failure
Description: The product experienced a scanner control board error.
Remedy: Turn the product off, then on again. If the error persists, replace the scanner control board.
Code: 31.01.02
Display: 31.01.02 Jam in document feeder
Description: Originals are jammed inside the document feeder top cover.
Remedy: 1. Open the document feeder top cover. 2. Remove all media found. 3. Remove the remaining pages from the document feeder input tray. 4. Close the document feeder top cover. 5. Place the jammed page on top of any remaining pages, and reinsert them into the document feeder. 6. Align the paper guides with both edges on the paper. 7. Press the Start button to continue. If the message remains, check the read and exit sensors. If the error persists, replace the document feeder.
Code: 31.01.03
Display: 31.01.03 Document feeder pick error
Description: This message displays when the document feeder cannot pick up media.
Remedy: 1. Open the document feeder top cover. 2. Remove all media found. 3. Remove the remaining pages from the document feeder input tray. 4. Close the document feeder top cover. 5. Place the jammed page on top of any remaining pages, and reinsert them into the document feeder. 6. Align the paper guides with both edges on the paper. 7. Press the Start button to continue. If message remains, check the paper guides, check and clean the rollers and separation pad, and test the registration sensor. If the error persists, replace pickup roller assembly, separation pad, or document feeder.
Code: 40.00.01
Display: 40.00.01 USB I/O buffer overflow
Description: The USB buffer overflowed during a busy state.
Remedy: Touch the OK button to print the transferred data. Some data might be lost. Check the host configuration.
Code: 40.00.02
Display: 40.00.02 Embedded I/O buffer overflow
Description: Too much data was sent to the embedded HP Jetdirect print server. An incorrect communications protocol might be in use.
Remedy: Press the OK button to print the transferred data. Some data might be lost. Check the host configuration.
Code: 40.00.03
Display: 40.00.03 EIO <X> buffer overflow
Description: The product displays this message when the EIO card in the indicated slot has overflowed its I/O buffer during a busy state.
Remedy: Touch the OK button to continue.
Code: 40.00.04
Display: 40.00.04 EIO <X> bad transmission
Description: The product displays this message when a connection with the card in the indicated slot has been abnormally broken.