• Code: 99.00.03
• Display: 99.00.03 Upgrade not performed error writing to disk
• Description: Remote firmware upgrade (.bdl) was not performed. An error occurred when writing to the hard disk.
• Remedy: 1. Download the firmware again, and then attempt the upgrade again. 2. If the error persists, perform the clean disk/format disk process. 3. Download the firmware from the Preboot menu, and then attempt the upgrade again. 4. If the error persists, replace the hard disk.

• Code: 99.00.04
• Display: 99.00.04 Upgrade not performed timeout during receive
• Description: A remote firmware upgrade (RFU) was not performed. I/O timeout when reading rest of header.
• Remedy: The most common cause is an issue with the network environment. Make sure that there is a good connection to the device and attempt the upgrade again, or upgrade using the easy-access USB port

• Code: 99.00.05
• Display: 99.00.05 Upgrade not performed timeout during receive
• Description: A remote firmware upgrade (RFU) was not performed. I/O timeout when reading image data.
• Remedy: The most common cause is an issue with the network environment. Make sure that there is a good connection to the device and attempt the upgrade again, or upgrade using the easy-access USB port.

• Code: 99.00.06
• Display: 99.00.06 Upgrade not performed error reading upgrade
• Description: A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading header number and size.
• Remedy: 1. Download the RFU file and attempt the upgrade again. 2. If the error persists, replace the hard disk.

• Code: 99.00.07
• Display: 99.00.07 Upgrade not performed error reading upgrade
• Description: A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading rest of header.
• Remedy: 1. Download the RFU file and attempt the upgrade again. 2. If the error persists, replace the hard disk.

• Code: 99.00.08
• Display: 99.00.08 Upgrade not performed error reading upgrade
• Description: A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading image data.
• Remedy: 1. Download the RFU file and attempt the upgrade again. 2. If the error persists, replace the hard disk.

• Code: 99.00.09
• Display: 99.00.09 Upgrade canceled by user
• Description: A remote firmware upgrade (RFU) was not performed. The RFU was canceled by the user.
• Remedy: Resend the RFU.

• Code: 99.00.10
• Display: 99.00.10 Upgrade canceled by user
• Description: A remote firmware upgrade (RFU) was not performed. Job canceled when reading header number and size.
• Remedy: Resend the RFU.