• Code: 13.B2.A1
• Display: 13.B2.AX
• Description: Media stay jam at registration sensor PS5.
  Media input stay jam 1 (registration sensor) paper from tray 1Paper stays at PS5 media longer than allowed from Tray 1.
• Remedy: 1. Open the right door, clear any jammed paper, and then close the door. 2. Check for obstructions in the paper path. 3. Verify that the second transfer roller is seated properly and not worn or deformed. Replaced it if necessary. 4. Verify that the registration assembly shutter is properly functioning. Replace it if it is damaged. 5. Use the manual sensor tests to toggle the TOP sensor (PS5). If the sensor is not properly functioning, replace the registration sensor assembly. 6. Check the connectors (J122S) on the DC controller and (J537) on the PS5 sensor.

• Code: 13.B2.A2
• Display: 13.B2.AX
• Description: Media stay jam at registration sensor PS5.
  Media input stay jam 1 (registration sensor) paper from tray 1Paper stays at PS5 media longer than allowed from Tray 2.
• Remedy: 1. Open the right door, clear any jammed paper, and then close the door. 2. Check for obstructions in the paper path. 3. Verify that the second transfer roller is seated properly and not worn or deformed. Replaced it if necessary. 4. Verify that the registration assembly shutter is properly functioning. Replace it if it is damaged. 5. Use the manual sensor tests to toggle the TOP sensor (PS5). If the sensor is not properly functioning, replace the registration sensor assembly. 6. Check the connectors (J122S) on the DC controller and (J537) on the PS5 sensor.

• Code: 13.B2.A2
• Display: 13.B2.AX
• Description: Media stay jam at registration sensor PS5.
  Media input stay jam 1 (registration sensor) paper from tray 1Paper stays at PS5 media longer than allowed from Tray 3.
• Remedy: 1. Open the right door, clear any jammed paper, and then close the door. 2. Check for obstructions in the paper path. 3. Verify that the second transfer roller is seated properly and not worn or deformed. Replaced it if necessary. 4. Verify that the registration assembly shutter is properly functioning. Replace it if it is damaged. 5. Use the manual sensor tests to toggle the TOP sensor (PS5). If the sensor is not properly functioning, replace the registration sensor assembly. 6. Check the connectors (J122S) on the DC controller and (J537) on the PS5 sensor.

• Code: 13.B2.A4
• Display: 13.B2.AX
• Description: Media stay jam at registration sensor PS5.
  Media input stay jam 1 (registration sensor) paper from tray 1Paper stays at PS5 media longer than allowed from Tray 4.
• Remedy: 1. Open the right door, clear any jammed paper, and then close the door. 2. Check for obstructions in the paper path. 3. Verify that the second transfer roller is seated properly and not worn or deformed. Replaced it if necessary. 4. Verify that the registration assembly shutter is properly functioning. Replace it if it is damaged. 5. Use the manual sensor tests to toggle the TOP sensor (PS5). If the sensor is not properly functioning, replace the registration sensor assembly. 6. Check the connectors (J122S) on the DC controller and (J537) on the PS5 sensor.

• Code: 13.B2.A5
• Display: 13.B2.AX
• Description: Media stay jam at registration sensor PS5.
  Media input stay jam 1 (registration sensor) paper from tray 1Paper stays at PS5 media longer than allowed from Tray 5.
• Remedy: 1. Open the right door, clear any jammed paper, and then close the door. 2. Check for obstructions in the paper path. 3. Verify that the second transfer roller is seated properly and not worn or deformed. Replaced it if necessary. 4. Verify that the registration assembly shutter is properly functioning. Replace it if it is damaged. 5. Use the manual sensor tests to toggle the TOP sensor (PS5). If the sensor is not properly functioning, replace the registration sensor assembly. 6. Check the connectors (J122S) on the DC controller and (J537) on the PS5 sensor.

• Code: 13.B2.A6
• Display: 13.B2.AX
• Description: Media stay jam at registration sensor PS5.
  Media input stay jam 1 (registration sensor) paper from tray 1Paper stays at PS5 media longer than allowed from Tray 6.
• Remedy: 1. Open the right door, clear any jammed paper, and then close the door. 2. Check for obstructions in the paper path. 3. Verify that the second transfer roller is seated properly and not worn or deformed. Replaced it if necessary. 4. Verify that the registration assembly shutter is properly functioning. Replace it if it is damaged. 5. Use the manual sensor tests to toggle the TOP sensor (PS5). If the sensor is not properly functioning, replace the registration sensor assembly. 6. Check the connectors (J122S) on the DC controller and (J537) on the PS5 sensor.

• Code: 13.B2.AD
• Display: 13.B2.AX
• Description: Media stay jam at registration sensor PS5.
  Media stay jam at registration sensor PS5Paper stays at PS5 media longer than allowed from duplexer.
• Remedy: 1. Open the right door, clear any jammed paper, and then close the door. 2. Check for obstructions in the paper path. 3. Verify that the second transfer roller is seated properly and not worn or deformed. Replaced it if necessary. 4. Verify that the registration assembly shutter is properly functioning. Replace it if it is damaged. 5. Use the manual sensor tests to toggle the TOP sensor (PS5). If the sensor is not properly functioning, replace the registration sensor assembly. 6. Check the connectors (J122S) on the DC controller and (J537) on the PS5 sensor.

• Code: 13.B2.D1
• Display: 13.B2.D1
• Description: Late to registration jam, from Tray 1. This may be a misfeed jam from Tray 1. The leading edge of paper fed from Tray 1 is stopped before PS5.
• Remedy: 1. Open the right door, clear any jammed paper, and then close the door. 2. Check for obstructions in the paper path. 3. Verify that the second transfer roller is seated properly and not worn or deformed. Replaced it if necessary. 4. Check the pickup, feed, and separation rollers from the source tray. Replace them if they are worn or defective. 5. Verify that the registration assembly shutter is properly functioning. Replace it if it is damaged. 6. Use the manual sensor tests to toggle the TOP sensor (PS5). If the sensor is not properly functioning, replace the registration sensor assembly. 7. Check the connectors (J122S) on the DC controller and (J537) on the PS5 sensor. 8. Use the Component tests to activate the pickup motor and pickup solenoid/clutch for the source tray. If the motor or solenoid/clutch is not properly functioning, replace the motor or solenoid/ clutch assembly.