Causes: The drying system is unable to warm up in the pre-defined amount of time (to 45°C for standby and normally 55°C or 60°C for printing).
Remedy: 1. Check that the room temperature is within the printer's operating specifications; it should be higher than 15¢XC for printer operation. If it is too low, increase the room temperature. 2. Check that the input voltage is within the printer¡¦s operating specifications: see the Site Preparation Guide. 3. Check whether the substrate loaded on the printer is too transparent or reflective for the IR sensor to detect the surface temperature. You can check this by loading another type of substrate. 4. Check whether the Dryer IR sensor is dirty and requires cleaning. Observe all safety precautions while working in the area of the heaters. 5. Check that the position of the IR sensor is correct. If it is pointing to a position other than the substrate this will cause an error. 6. Perform the Heating IR sensor diagnostic check, to check the values being detected by the IR sensor. Replace the Dryer IR sensor if required. 7. Replace the cables from the PrintMech PCA to the connection box. 8. Replace the PrintMech PCA.
Code: 15.02:00
Description: Drying system cool-down timed out
Causes: The drying system is unable to cool down in the pre-defined amount of time.
Remedy: 1. Check that the room temperature is within the printer¡¦s operating specifications. If necessary, remove external sources of heat, such as strong lights, direct sunlight, or heaters. 2. This system error can occur if the ¡¥Minimum Drying Power¡¦ setting in the RIP is too high. Set the Minimum Drying Power to 0, and check whether the error repeats. 3. Check there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear Fans. 4. Check that all the fans are functioning correctly. Check that the cables of the fans are undamaged and connected. Replace any fans if required: Top Cover Fans. Drying Fans. Curing Fans.
Code: 15.03:00
Description: Drying system temperature too high
Causes: The drying system has exceeded the upper temperature limit.
Remedy: 1. Check that the room temperature is within the printer¡¦s operating specifications. If necessary, remove external sources of heat, such as strong lights, direct sunlight, or heaters. 2. This system error can occur if the ¡¥Minimum Drying Power¡¦ setting in the RIP is too high. Set the Minimum Drying Power to 0, and check whether the error repeats. 3. Check there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear Fans. 4. Check that all the fans are functioning correctly. Check that the cables of the fans are undamaged and connected. Replace any fans if required: Top Cover Fans. Drying Fans. Curing Fans.
Code: 15.04:00
Description: Drying system temperature too low
Causes: The drying system has fallen below the lower temperature limit (below 15°C).
Remedy: 1. Check that the room temperature is within the printer's operating specifications; it should be higher than 15¢XC for printer operation. If it is too low, increase the room temperature. 2. Check whether the Dryer IR sensor is dirty and requires cleaning. Observe all safety precautions while working in the area of the heaters. 3. Check that the position of the IR sensor is correct. If it is pointing to a position other than the substrate this will cause an error. 4. Perform the Heating IR sensor diagnostic check, to check the values being detected by the IR sensor. Replace the Dryer IR sensor if required. 5. Replace the cables from the PrintMech PCA to the connection box. 6. Replace the PrintMech PCA.
Code: 15.05:00
Description: Problem with the drying system Temperature Sensor
Causes: Signal error detected with the drying system Temperature Sensor.
Remedy: 1. Check that the room temperature is within the printer¡¦s operating specifications. If necessary, remove external sources of heat, such as strong lights, direct sunlight, or heaters. 2. This system error can occur if the ¡¥Minimum Drying Power¡¦ setting in the RIP is too high. Set the Minimum Drying Power to 0, and check whether the error repeats. 3. Check there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear Fans. 4. Check that all the fans are functioning correctly. Check that the cables of the fans are undamaged and connected. Replace any fans if required: Top Cover Fans. Drying Fans. Curing Fans. 5. Check whether the Dryer IR sensor is dirty and requires cleaning. Observe all safety precautions while working in the area of the heaters. 6. Check that the position of the IR sensor is correct. If it is pointing to a position other than the substrate this will cause an error. 7. Perform the Heating IR sensor diagnostic check, to check the values being detected by the IR sensor. Replace the Dryer IR sensor if required. 8. Replace the cables from the PrintMech PCA to the connection box. 9. Replace the PrintMech PCA.
Code: 15.06:00
Description: Temperature error detected
Causes: There is a mismatch between the temperature detected by the Drying IR Sensor and the amount of electrical power the drying system is receiving.
Remedy: 1. The ink density may be too high, check the User's Guide for the recommended ink density levels. 2. Check that the input voltage is within the printer¡¦s operating specifications: see the Site Preparation Guide. 3. Check whether the substrate loaded on the printer is too transparent or reflective for the IR sensor to detect the surface temperature. You can check this by loading another type of substrate. 4. Check whether the Dryer IR sensor is dirty and requires cleaning. Observe all safety precautions while working in the area of the heaters. 5. Check that the position of the IR sensor is correct. If it is pointing to a position other than the substrate this will cause an error. 6. Perform the Heating IR sensor diagnostic check, to check the values being detected by the IR sensor. Replace the Dryer IR sensor if required. 7. Replace the cables from the PrintMech PCA to the connection box. 8. Replace the PrintMech PCA.
Code: 15.08:00
Description: Heating fans array not connected
Causes: Heating fans array not connected.
Remedy: Check the cable connections to the heating fans.
Code: 15.09:11
Description: Heating fan fault
Causes: Heating fan fault.
Remedy: 1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Diagnostic test and confirm which fans are rotating. 3. If none of the fans is working, replace the PrintMech PCA. 4. Replace the cable from the PrintMech PCA to the fans. 5. If at least one of the fans is working, ensure it is connected to the array cable. 6. Replace the non-rotating fans.