Description: A temporary printing error has occurred. A fan has failed.
main fan (rear fan)
Remedy: 1. For a 57.04 error, make sure that the connector J306 on the dc controller is firmly seated. 2. Check the connectors at the front or rear fan. Make sure that the fan blades can move freely. 3. Listen for the fans to operate while the device is initializing. 4. If a fan does not operate during the initialization sequence, replace it. You must replace the entire duplexer assembly for a failed duplexer fan.
Code: 58.03
Display: 58.XX ERROR To continue turn off then on
Description: A memory error has occurred.
dc controller PCA
Remedy: Make sure that all of the dc controller and LVPS wire harness connectors are fully seated. For 58.3 errors, replace the dc controller PCA. For 58.4 errors, replace the low-voltage power supply. the
Code: 58.04
Display: 58.XX ERROR To continue turn off then on
Description: A memory error has occurred.
power supply
Remedy: Make sure that all of the dc controller and LVPS wire harness connectors are fully seated. For 58.3 errors, replace the dc controller PCA. For 58.4 errors, replace the low-voltage power supply. the
Code: 59.10
Display: 59.XY ERROR To continue turn off then on
Description: A temporary printing error has occurred.
main motor startup error
Remedy: 1. Turn the device off, and then turn the device on. 2. Reseat the wire-harness on the dc controller PCA for the motor that is indicated. For the main motor, this is connector J315. For the fuser motor, this is connector J304. 3. Replace the motor. 4. Replace the dc controller PCA
Code: 59.20
Display: 59.XY ERROR To continue turn off then on
Description: A temporary printing error has occurred.
main motor rotation error
Remedy: 1. Turn the device off, and then turn the device on. 2. Reseat the wire-harness on the dc controller PCA for the motor that is indicated. For the main motor, this is connector J315. For the fuser motor, this is connector J304. 3. Replace the motor. 4. Replace the dc controller PCA
Code: 59.30
Display: 59.XY ERROR To continue turn off then on
Description: A temporary printing error has occurred.
fuser motor rotation error
Remedy: 1. Turn the device off, and then turn the device on. 2. Reseat the wire-harness on the dc controller PCA for the motor that is indicated. For the main motor, this is connector J315. For the fuser motor, this is connector J304. 3. Replace the motor. 4. Replace the dc controller PCA
Code: 59.40
Display: 59.XY ERROR To continue turn off then on
Description: A temporary printing error has occurred.
fuser motor startup error
Remedy: 1. Turn the device off, and then turn the device on. 2. Reseat the wire-harness on the dc controller PCA for the motor that is indicated. For the main motor, this is connector J315. For the fuser motor, this is connector J304. 3. Replace the motor. 4. Replace the dc controller PCA
Code: 60.XX
Display: 60.XX Error
Description: The specified tray has experienced an error while lifting the media.
60.02 = first cassette, lift motor malfunction (Tray 2) - 60.03 = second cassette, lift motor malfunction (Tray 3) - 60.04 = third cassette, lift motor malfunction (Tray 4) (HP LaserJet M5035X and HP LaserJet M5035XS only) - 60.05 = fourth cassette, lift motor malfunction (Tray 5) (HP LaserJet M5035X and HP LaserJet M5035XS only) - 60.06 = fifth cassette, lift motor malfunction (Tray 6) (HP LaserJet M5035X and HP LaserJet M5035XS only) - 60.07 = sixth cassette (HP LaserJet M5035X and HP LaserJet M5035XS only)
Remedy: 1. Remove the indicated tray to see if the message changes. Also, make sure that all of the shipping tape or inserts have been removed. 2. Install the tray and listen carefully. You should be able to hear the paper stack being lifted. You can also watch the paper-level indicator on the front of the tray to see if it moves. 3. Make sure that the tray lift sensor flag is functioning correctly. Replace the tray if necessary. 4. For Tray 2 and Tray 3, verify that connector J324 on the dc controller PCA is firmly seated. This connector is for the Tray 2 and Tray 3 lift motors and sensor/ switch assemblies. 5. For Trays 4, 5, or 6, verify that connector J1505 on the corresponding HCI PCA (one PCA for each tray) is firmly seated. Also check J1506 on the corresponding HCI PCA (sensor connector). Make sure to check the correct connector on the associated HCI PCA for the 3 x 500- sheet feeder. 6. If the lift motor for that tray is not functional, first verify that nothing is obstructing its movement. Replace the lifter driver assembly for the tray if necessary