Display: 59.00.20 Error To continue turn off then on
Description: A motor rotation error has occurred.
Remedy: Turn the product off and then on.
Code: 59.00.30
Display: 59.00.30 Error To continue turn off then on
Description: A fuser motor startup error has occurred.
Remedy: 1. Turn the product off and then on. 2. Perform the fuser motor component test in the Troubleshooting menu. 3. Reconnect the connector (J47) on the DC controller PCA. 4. Replace the fuser motor.
Code: 59.00.40
Display: 59.00.40 Error To continue turn off then on
Description: A fuser motor rotational error has occurred.
Remedy: 1. Turn the product off and then on. 2. Perform the fuser motor component test in the Troubleshooting menu. 3. Reconnect the connector (J47) on the DC controller PCA. 4. Replace the fuser motor.
Code: 59.05.50
Display: 59.05.50 Error To continue turn off then on
Description: The product experienced a drum motor startup error.
Remedy: 1. Perform the drum-motor component test in the Troubleshooting menu. 2. Use the disable toner cartridge check and run the drum motor component test with the toner cartridge removed. If the test passes, replace the toner cartridge. If the test fails, replace the drum motor. 3. If the product was previously serviced, check the connector at the drum motor assembly and the DC controller. See the circuit diagram for details.
Code: 59.05.60
Display: 59.05.60 Error To continue turn off then on
Description: The product experienced a drum motor rotation error.
Remedy: 1. Perform the drum-motor component test in the Troubleshooting menu. 2. Use the disable toner cartridge check and run the drum motor component test with the toner cartridge removed. If the test passes, replace the toner cartridge. If the test fails, replace the drum motor. 3. If the product was previously serviced, check the connector at the drum motor assembly and the DC controller. See the circuit diagram for details.
Code: 60.00.02
Display: 60.00.0Y Tray <Y> lifting error
Description: The indicated tray has not lifted into the paper feed position.
Media input Tray 2 lift-up motor (M4) failure
Remedy: 1. Use the Tray 2 paper surface sensor (SR10) test in the Tray/Bin manual sensor test to verify that the sensor is properly functioning. If it is not, replace the lifter drive assembly. 2. Open and close Tray 2 and listen at the back of the product for the sound of the lifer motor (M4) operating. If it does not operate, replace the lifter drive assembly. 3. If the product has been serviced, check the intermediate connector (J56) and the connector (J51) on the DC controller PCA. 4. If the error persists, replace the cassette tray.
Code: 60.00.03
Display: 60.00.0Y Tray <Y> lifting error
Description: The indicated tray has not lifted into the paper feed position.
Media input Tray 3 lift-up motor (M5) failure.
Remedy: 1. Use the Tray 3 paper surface sensor (SR11) test in the Tray/Bin manual sensor test to verify that the sensor is properly functioning. If it is not, replace the lifter drive assembly. 2. Open and close Tray 3 and listen at the back of the product for the sound of the lifer motor (M5) operating. If it does not operate, replace the lifter drive assembly. 3. If the product has been serviced, check the connector (J57) on the paper feeder controller PCA, the intermediate connector (J51) and the connector (J2006) on the paper feeder controller PCA. TIP: Check the connector (J2006) on the paper feeder controller PCA associated with the tray. 4. If the error persists, replace the cassette tray.
Code: 60.00.04
Display: 60.00.0Y Tray <Y> lifting error
Description: The indicated tray has not lifted into the paper feed position.
Media Tray 4 lift-up motor failure. NOTE: The Tray 4 motors, sensors, and connectors numbers depend on the input device configuration.
Remedy: 1. Use the Tray 4 paper surface sensor (SR2) test in the Tray/Bin manual sensor test to verify that the sensor is properly functioning. If it is not, replace the lifter drive assembly. 2. Open and close Tray 4 and listen at the back of the product for the sound of the lifer motor (M2) operating. If it does not operate, replace the lifter drive assembly. 3. If the product has been serviced, check the connector (J57) on the paper feeder controller PCA, the intermediate connector (J51) and the connector (J2006) on the paper feeder controller PCA. Check the connector (J2006) on the paper feeder controller PCA associated with the tray. 4. If the error persists, replace the cassette tray.