Code :

Code: 62
Display: 62 No System. To continue turn off then on
Description: A problem with the product firmware has occurred.
Remedy: - Turn the product off, and then on. - Upgrade the firmware if possible. - Replace compact flash firmware component CC395-67913. - If the problem continues, replace the formatter.

Code: 65.12.99
Display: 65.12.99 - Output Accessory Disconnected
Description: An external paper handling accessory connection was interrupted.
Remedy: - Turn the product off. - Make sure that the external paper handling accessory is clear of all packing material and other obstructions. - Check the external paper handling accessory connection, ensuring it is properly seated. If the accessory uses cables, disconnect and reconnect them. - Turn the product on.

Code: 66.00.15
Display: 66.00.15 - External device failure To continue turn off then on
Description: This error occurs under the following conditions: - An external device was disconnected and a different external device (different model or same model with different firmware) was reconnected. - The external device begins to restart while the product is already running. This can happen due to interruptions with the power on signal. - An upgrade to the external device is not completed within a specified time. This can cause the PHC to crash, requiring the upgrade to be restarted.
Remedy: - Make sure that the stacker bin area is clear of all packing material and other obstructions. - Turn the product off, and then on. - Check the external paper handling accessory connection to see that it is properly seated. If the accessory uses cables, disconnect them, and reconnect them.

Code: 66.11.00
Display: 66.11.00 Input Device Failure Turn Off, Check Connection, Turn On
Description: A failure in an external input device occurred. A lifting operation was not completed within the allotted time.
Remedy: - Make sure that the tray on the left side of the lift deck is empty. - Check the connections. - Turn off the product and turn it on. - Print two pages as a paper path test. - Reseat the input device. - Replace the input device.

Code: 66.12.06
Display: 66.12.<ZZ> Output accessory failure
Description: This error is caused by failures in the output accessories.
flipper encoder error in the multi bin mailbox.
Remedy: - Follow the instructions in online help. - Turn the product off and turn it on.

Code: 66.12.11
Display: 66.12.<ZZ> Output accessory failure
Description: This error is caused by failures in the output accessories.
stapler carriage motor failure in the multi functional finisher.
Remedy: - Follow the instructions in online help. - Turn the product off and turn it on.

Code: 66.12.20
Display: 66.12.<ZZ> Output accessory failure
Description: This error is caused by failures in the output accessories.
timeout failure on the retainer sensor (it was never reached) in the stapler stacker.
Remedy: - Follow the instructions in online help. - Turn the product off and turn it on.

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