Description: The product has experienced a flatbed motor failure.
Remedy: - Run the flatbed motor diagnostic test to verify that the flatbed motor is functioning correctly. - Check for loose connections and broken, frayed, or pinched wires. - Reseat the flatbed motor connector at the SCB location J108. - Replace the flatbed motor.
Code: 30.1.09
Display: 30.1.09 Scan failure
Description: The pickup roller home position sensor is not detecting the pickup roller home position.
Remedy: - Run the ADF INPUT diagnostic test to verify that the pickup roller assembly is functioning correctly. - Check for loose connections and broken, frayed, or pinched wires. - Reseat connector J112 on the SCB, connectors J701 and J703 on the ADF intermediate PCA, and connector J716 on the pickup roller home position detection sensor. - Check the pickup roller home position detection sensor and the pickup roller assembly for disengagement or damage. - Replace the SCB.
Code: 30.1.10
Display: 30.1.10 Scan failure
Description: The product has experienced an ADF fan error.
Remedy: - Verify that the fan is not functioning while the product is turned on. - Check for loose connections and broken, frayed, or pinched wires. - Reseat the fan connector at scanner control PCA location J109, and connector J156 on the ADF fan. - Replace the ADF fan. - Replace the SCB.
Code: 30.1.12
Display: 30.1.12 Scan failure
Description: The ADF has experienced an ASIC error.
Remedy: - Turn the product off, and then disconnect the power cord. - Connect the power cord, and then turn the product on. - Reconnect connectors J158 and J159 on the ADF inverter PCA, and reconnect connector J104 on the SCB. - Reconnect connector J102 on the ADF inverter PCA, connectors J301 and J304 on the ADF analog processor board, and J601 on the ADF CCD driver PCA. - Reconnect connector J303 on the ADF analog processor PCA and connector J602 on the ADF CCD driver PCA. - Replace the ADF analog processor PCA. - Replace the SCB. - Replace the ADF optical assembly.
Code: 30.1.13
Display: 30.1.13 Scan failure
Description: The scanner has experienced an ASIC error
Remedy: - Turn the product off, and then disconnect the power cord. - Connect the power cord, and then turn the product on. - Reconnect connector J161 and J162 on the flatbed inverter PCA, and connector J205 on the SCB. - Reconnect connector J103 on the SCB, J504 and J503 on the flatbed intermediate PCA, J201 and J202 on the flatbed analog processor PCA, and J601 on the flatbed CCD driver PCA. - Reconnect connector J105 on the SCB, J502 and J501 on the flatbed intermediate PCA, J203 and J204 on the flatbed analog processor PCA, and J602 on the flatbed CCD driver PCA. - Replace the SCB. - Replace the flatbed optical assembly.
Code: 30.1.14
Display: 30.1.14 Scan failure
Description: The product has experienced an EEPROM error
Remedy: Replace the SCB.
Code: 30.1.15
Display: 30.1.15 Scan failure
Description: A condition has prevented the scan engine from initializing.
Remedy: - Verify that all covers are installed correctly and that the ADF and the ADF feeder are closed. - Turn the product off, and then on. - If the error persists, run the sensors diagnostic test to verify that the sensors are functioning correctly. - Check the LED status on the control panel. Follow the troubleshooting instructions if the LEDs are not in the ready state.
Code: 30.1.16
Display: 30.1.16 Scan failure
Description: The product has detected incorrect ADF width sensor values.