• Code: 13.03.00
• Display: 13.03.00 Jam inside right door
• Description: A jam is in the feed area.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Run a service test. - Replace the paper input unit. - Replace the Tray 1 pickup rollers. - Replace Tray 1.

• Code: 13.05.00
• Display: 13.05.00 Jam inside front door
• Description: A jam is in the fuser area. The leading edge of the media failed to reach the fuser delivery sensor (PS502) within the specified time.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the print cartridge. - Replace the transfer roller assembly. - Replace the fuser.

• Code: 13.05.00
• Display: 13.05.00 Jam inside right door
• Description: A jam is in the fuser area. The leading edge of the media failed to reach the fuser delivery sensor (PS502) within the specified time.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the print cartridge. - Replace the transfer roller assembly. - Replace the fuser.

• Code: 13.06.00
• Display: 13.06.00 Jam inside front door
• Description: A jam is in the fuser area.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the fuser.

• Code: 13.06.00
• Display: 13.06.00 Jam inside left door
• Description: A jam is in the fuser area.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the fuser.

• Code: 13.09.00
• Display: 13.09.00 Jam inside front door
• Description: A jam is in the face-down bin. The leading edge of the media failed to reach the face-down bin delivery sensor (PS1451) within the specified time.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Reseat the connections to the DC controller. - Make sure that the delivery flags move smoothly. - Run a service test. - Replace the delivery unit. - Replace the DC controller.

• Code: 13.09.00
• Display: 13.09.00 Jam inside left door
• Description: A jam is in the face-down bin. The leading edge of the media failed to reach the face-down bin delivery sensor (PS1451) within the specified time.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Reseat the connections to the DC controller. - Make sure that the delivery flags move smoothly. - Run a service test. - Replace the delivery unit. - Replace the DC controller.

• Code: 13.0A.00
• Display: 13.0A.00 Jam in top output bin
• Description: A jam is in the face-down bin area. The trailing edge of the media failed to leave the face-down bin delivery sensor (PS1451) within the specified time.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the delivery unit. - Replace the diverter.