Description: Too much data was sent to the product's internal HP Jetdirect.
Remedy: Press the OK button to continue printing. Some data might be lost.
Code: 22
Display: 22 USB I/O BUFFER OVERFLOW
Description: Too much data was sent to the USB port.
Remedy: Press the OK button to clear the error message. (The job does not print.)
Code: 40
Display: 40 EIO X BAD TRANSMISSION
Description: The connection has been broken between the product and the EIO card in the specified slot [X]. Note: EIO 0 is reserved for the HP Jetdirect embedded print server.
Remedy: Press the OK button to clear the error message and continue printing.
Code: 40
Display: 40 EMBEDDED I/O BAD TRANSMISSION
Description: The connection has been broken between the product and HP Jetdirect print server.
Remedy: 1. Print the configuration and Embedded JetDirect pages to verify that the card status is “Ready,” and that the protocol reads “Ready.” 2. Verify that all the configuration parameters (IP address, configuration method, and domain) are correct. 3. Verify that you are using a working network cable. 4. Verify you can “ping” a network address from the product. 5. Verify that the HP JetDirect print server has the latest firmware. HP JetDirect firmware is part of the product firmware.
Code: 41.3
Display: 41.3 UNEXPECTED SIZE IN TRAY 1
Description: You have configured Tray 1 for a different size of paper than the print job requires. NOTE: This error can be caused by a multi feed problem. Open, and then close, the cartridge door to clear the error message. If the error persists, and the tray is correctly configured, try cleaning the Tray 1 pickup roller (or you might have to replace the roller).
Remedy: Reload the tray with the correct paper size. If another tray contains the correct size, the product prompts you to press the OK button to use another tray.
Code: 41.3
Display: 41.3 UNEXPECTED SIZE IN TRAY <X>
Description: You have configured the tray for a different size of paper than the print job requires. NOTE: This error can be caused by a multi feed problem. Open, and then close, the cartridge door to clear the error message. If the error persists, and the tray is correctly configured, try cleaning the Tray 1 pickup roller (or you might have to replace the roller).
Remedy: 1. Reload the tray with the correct paper size. 2. Make sure the paper size that is specified in the software program, the printer driver, and the control panel are all the same. 3. Press the OK button and scroll to the TRAY <X> SIZE = <Size> option. Reconfigure the size in a tray to match the size required for the print job. 4. If the error does not clear, turn the product off and then on. 5. If the message persists, contact an HPauthorized service or support provider.
Code: 41.X
Display: 41.X ERROR
Description: A temporary printing error occurred.
Remedy: 1. Press the OK button to see if the page will print. If necessary, turn the product off and then on. 2. Verify that the correct size paper is loaded in the input tray. 3. Verify that the loaded paper meets HP specifications. If the paper sticks together, the paper defect sensors will detect a sheet of paper longer than what is expected in the product. 4. Verify that all paper size settings on the control panel, in the print driver settings, and in the software program match.
Code: 49.XXXX
Display: 49.XXXX ERROR
Description: A critical firmware error has occurred that caused the processor on the formatter to cease operation. This error can be caused by invalid print commands, corrupt data, or invalid operations. Sometimes electrical “noise” in the cable can corrupt data during transmission to the product. Other causes can be poor-quality cables, poor connections, or home-grown programs. On rare occasions, the formatter is at fault.
Remedy: 1. Turn off the product, and then turn it on. 2. Press the stop button to clear the print job from the product memory. 3. Turn off the product, and then turn it on. 4. Print a document from a different software program. If the job prints, return to the first program and try to print a different file. If the message displays only with a certain program or print job, contact the software vendor for assistance. 5. If the message persists with different software programs and print jobs, disconnect the cables to the product that connect it to the network or computer. 6. Turn off the product. 7. Remove all EIO devices from the product. 8. Turn on the product. 9. If the error no longer exists, replace each EIO device one at a time, making sure to turn the product off and on again as you install each device. 10. Replace an EIO device if you determine that it causes the error.