Code :

Code: 21.8:03
Description: Electrical warm in Spit rollers engage motor Electrical current limit in rackEngage motor
Causes: Spit on roll motor has a problem.
Remedy: Call agent: 1. Switch the power off at the rear of the printer, manually pull the Printhead Maintenance Cartridge to the front position and switch the printer on again. 2. Switch the power off at the rear of the printer and remove the Printhead Maintenance Cartridge. Switch the printer on again. If the error is cleared, replace the Printhead Maintenance Cartridge. Service engineer: 1. Replace the Spit rollers engage motor. 2. Replace the PrintMech PCA. See PrintMech PCA.

Code: 21:03
Description: Service Station electrical current limit
Causes: Electrical current limit.
Remedy: Call agent: • Make sure that the Service Station path is clear. Remove any visible obstacles restricting the movement of the Service Station. Service engineer: • If the System Error continues, replace the Service Station. See Service station.

Code: 21:13
Description: Problem with the Service Station. SVS jam
Causes: SVS jam.
Remedy: Call agent: 1. Switch the Power OFF from the back of the Printer. Power the Printer back On. 2. Make sure that the Service Station path is clear. Remove any visible obstacles (e.g. screws, plastic parts, etc.) restricting the movement of the Service Station. 3. Switch the Power OFF from the back of the Printer, remove the Printhead Maintenance Cartridge, and check if there's any obstacle along the MC path. 4. Check that the MC is not finished, and the web advance is working properly. 5. Check the spit roller and rack engage mechanisms. Service engineer: 1. If the error happens after printing for several hours and is cleared after power cycling, small damage in the encoder can cause the print carriage to lose its position little by little. The same effect could be produced by aerosol, ink or oil stain on the encoder. Clean (or replace) the encoder strip if it is dirty (or damaged). 2. If the System Error continues, replace the Service Station. See Service station.

Code: 23:10
Description: The system has problems to pressurize or to depressurize
Causes: APS Cable Air Tubes APS Assembly.
Remedy: Call agent: • Restart the printer. Service engineer: 1. Check that the APS cable is not damaged and is correctly connected to the PrintMech PCA. 2. Check that the air tubes are properly connected and are not kinked or pinched. 3. Check that there is no supply with air leakage. 4. Replace the APS Assembly. See APS assembly.

Code: 24.02:00
Description: The firmware has detected that there is no connection to the array of Top Covers Fans
Causes: Top cover fans cable (array) damaged or not connected to Interconnect PCA. Interconnect PCA damaged (very low probability). PrintMech PCA damaged (very low probability).
Remedy: Call agent: • Restart the printer. Service engineer: 1. Check the Top Cover fan cable, by the right arch, is connected to the Interconnect PCA, and that it is not damaged. 2. If all the cables from the Interconnect PCA to the fans are connected, replace the PrintMech PCA.

Code: 24.03:00
Description: The firmware has detected that one or more of the Top Covers Fans is not working
Causes: One or more of the top cover fans can be damaged. Top cover fan cable connector (from array) can be damaged (very low probability) .
Remedy: Call agent: • Restart the printer. Service engineer: 1. Revise if there are some Top cover fan that is not runing. 2. If none of the fans are working, this would indicate a failure with the PrintMech, or the cables from the Interconnect PCA: a. Check the cables from the Interconnect PCA. b. If all the cables from the PrintMech PCA to the fans are connected, replace the Printmech PCA. c. If message still present replace the Interconnect PCA. 3. If at least one of the fans is working, check if the failed fans are connected to the array, if it is connected replace the failed fan (Top Cover Fans). 4. If the error is not cleared, check all the cables from the failed fan to the PrintMech.

Code: 24.1:11
Description: ISS Top to ISS Bottom cable does not seem to be connected
Causes: ISS1 to ISS2 cable not connected.
Remedy: Call agent: • Restart the printer. Service engineer: 1. Check that the PrintMech to ISS Top cable is correctly connected. 2. Check that the ISS Top to ISS Bottom cable is correctly connected. 3. Replace ISS Top to ISS Bottom cable. 4. Replace the ISS Bottom PCA.

Code: 24:03
Description: Ink Supply Tubes purge failure
Causes: Purge failure.
Remedy: 1. Ensure that the dummy printheads are correctly installed and purge the Ink Supply Tubes again. 2. If the problem persists; replace the Setup Printhead Kit.