Code :

Code: 24:11
Description: PrintMech to ISS Top cable does not seem to be connected
Causes: PrintMech to ISS top cable not connected.
Remedy: Call agent: • Restart the printer. Service engineer: 1. Check that the PrintMech to ISS Top cable is correctly connected. 2. Replace the PrintMech to ISS Top cable. 3. Replace the ISS Top PCA.

Code: 25.1:10
Description: Bad contact detected in ISS slot M floater
Causes: Malfunction or sensor failure: A PIP glitch or a presence error has been detected. Automatic diagnostic should discard if it's a recoverable failure or not.
Remedy: 1. Remove the magenta ink cartridge and reinstall it into the printer. 2. Replace the magenta ink cartridge. Service engineer: 1. Check that the ISS to magenta ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 2. Replace the ISS to magenta ink cartridge cable.

Code: 25.2:10
Description: Bad contact detected in ISS slot LM floater
Causes: Malfunction or sensor failure: A PIP glitch or a presence error has been detected. Automatic diagnostic should discard if it's a recoverable failure or not.
Remedy: 1. Remove the light magenta ink cartridge and reinstall it into the printer. 2. Replace the light magenta ink cartridge. Service engineer: 1. Check that the ISS to light magenta ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 2. Replace the ISS to light magenta ink cartridge cable.

Code: 25.3:10
Description: Bad contact detected in ISS slot LC floater
Causes: Malfunction or sensor failure: A PIP glitch or a presence error has been detected. Automatic diagnostic should discard if it's a recoverable failure or not.
Remedy: 1. Remove the light cyan ink cartridge and reinstall it into the printer. 2. Replace the light cyan ink cartridge. Service engineer: 1. Check that the ISS to light cyan ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 2. Replace the ISS to light cyan ink cartridge cable.

Code: 25.4:10
Description: Bad contact detected in ISS slot C floater
Causes: Malfunction or sensor failure: A PIP glitch or a presence error has been detected. Automatic diagnostic should discard if it's a recoverable failure or not.
Remedy: 1. Remove the cyan ink cartridge and reinstall it into the printer. 2. Replace the cyan ink cartridge. Service engineer: 1. Check that the ISS to cyan ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 2. Replace the ISS to cyan ink cartridge cable.

Code: 25.5:10
Description: Bad contact detected in ISS slot OP floater
Causes: Malfunction or sensor failure: A PIP glitch or a presence error has been detected. Automatic diagnostic should discard if it's a recoverable failure or not.
Remedy: 1. Remove the optimizer ink cartridge and reinstall it into the printer. 2. Replace the optimizer ink cartridge. Service engineer: 1. Check that the ISS to optimizer ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 2. Replace the ISS to optimizer ink cartridge cable.

Code: 25.6:10
Description: Bad contact detected in ISS slot Y floater
Causes: Malfunction or sensor failure: A PIP glitch or a presence error has been detected. Automatic diagnostic should discard if it's a recoverable failure or not.
Remedy: 1. Remove the yellow ink cartridge and reinstall it into the printer. 2. Replace the yellow ink cartridge. Service engineer: 1. Check that the ISS to yellow ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 2. Replace the ISS to yellow ink cartridge cable.

Code: 25.7:10
Description: Bad contact detected in ISS slot K floater
Causes: Malfunction or sensor failure: A PIP glitch or a presence error has been detected. Automatic diagnostic should discard if it's a recoverable failure or not.
Remedy: 1. Remove the black ink cartridge and reinstall it into the printer. 2. Replace the black ink cartridge. Service engineer: 1. Check that the ISS to black ink cartridge cable is not damaged and is correctly connected to the Ink Supply Tubes PCA. 2. Replace the ISS to black ink cartridge cable.