Code :

Code: 50:14
Description: Firmware version mismatch between the OMAS Controller Card and Hard Disk Drive
Causes: FW mismatch.
Remedy: Call agent: • Check that the printer has the latest firmware version. If not, update the firmware to the latest version. Service engineer: • Replace the OMAS Controller Card.

Code: 50:17
Description: Advisory fw error in DSP or Engine code of the substrate advance sensor component
Causes: FW mismatch.
Remedy: Call agent: • Check that the printer has the latest firmware version. If not, update the firmware to the latest version. Service engineer: • Replace the OMAS Controller Card.

Code: 52:10
Description: Drop Detector switch On/Off failure
Causes: Drop detector damaged. SVS cable damaged Interconnect. PCA damaged (very low probability). PrintMech PCA damaged (very low probability).
Remedy: Call agent: • Restart the printer. Service engineer: 1. Check that the Drop Detector cable is not damaged and is correctly connected to the Service Station cable. 2. Check that the Service Station cable is not damaged and is correctly connected to the Interconnect PCA. 3. Replace the Drop Detector. See Drop detector. 4. If the System Error continues, replace the Interconnect PCA . See Interconnect PCA. 5. Replace the PrintMech PCA. See PrintMech PCA.

Code: 55:10
Description: Line Sensor communication failure
Causes: Line sensor disconnected or damaged.
Remedy: Call agent: • Restart the printer. Service engineer: 1. Check that Line sensor is properly connected to Carriage PCA. 2. Replace the Line Sensor. See Line sensor assembly.

Code: 55:11
Description: LineSensor Performance: LineSensor performs poorly needs recalibration, cleaning, or replacement
Causes: Line sensor needs recalibration.
Remedy: Call agent: • Restart the printer. Service engineer: 1. Restart the printer. 2. Clean the Line Sensor. 3. Replace the Line sensor. See Line sensor assembly.

Code: 56:01
Description: Incorrect readings from substrate encoder
Causes: Incorrect readings from substrate encoder.
Remedy: Call agent: • Restart the printer. Service engineer: 1. Perform Substrate Drive diagnostics. 2. Replace the Encoder Disc and Sensor. See Encoder disc and sensor.

Code: 56:10
Description: Substrate Encoder calibration failed
Causes: Substrate Encoder calibration failed .
Remedy: 1. Perform Substrate Drive diagnostics. 2. Replace the Encoder Disc and Sensor. See Encoder disc and sensor.

Code: 58.10:10
Description: Color sensor Self test error
Causes: Color sensor Self test error.
Remedy: Call agent: • Restart the printer. Service engineer: 1. Check that the Color sensor is installed in the Carriage. 2. Check that the Color sensor is correctly installed and screwed into place. 3. Check that the Color sensor cable is not damaged. 4. Check that the Color sensor cable is correctly connected to the Carriage PCA. 5. If the system error persists, replace the Color sensor. 6. Perform a Color sensor basic test (CLC), to ensure that the replaced part is working correctly.