Các lỗi thường gặp

Code :
  • Code: 41:03
  • Description: Electrical current limit: Electrical current limit in paper motor Electrical warm: Electrical warm in paper motor
  • Causes: The Media-axis motor has a failure.
  • Remedy: Call agent: • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels and clear the obstruction. Service engineer: • Replace the Media-Axis Motor.
  • Code: 41:10
  • Description: Electrical fault: Electrical fault in paper motor
  • Causes: The Media-axis motor has a failure.
  • Remedy: Call agent: • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels and clear the obstruction. Service engineer: • Replace the Media-Axis Motor.
  • Code: 42:03
  • Description: Scan-Axis motor electrical current limit
  • Causes: Media jam Scan Axis motor damaged.
  • Remedy: Call agent: 1. Switch the power off from the rear of the printer and disconnect the power cord. Reconnect the power cord and power on the printer. 2. Open the Window and check for any visible obstacles restricting the movement of the carriage. If there is a wrinkled mass of substrate inside the printer, clear the substrate jam using instructions provided in the User Guide. Service engineer: • Replace the Scan Axis Motor. See Scan-axis motor
  • Code: 42:10
  • Description: Scan axis motor fault detected
  • Causes: Scan axis failure.
  • Remedy: Service engineer: • Replace the Scan-Axis Motor.
  • Code: 42:11
  • Description: Scan axis motor disconnected
  • Causes: The Scan axis motor has become disconnected.
  • Remedy: Service engineer: • Reconnect the Scan Axis Motor.
  • Code: 43.1:11
  • Description: Communication error: Problem in communication with vacuum board fan
  • Causes: Eola PCA is not connected. Eola PCA is damaged. Cable between Eola PCA and Interconnect PCA is damaged.
  • Remedy: Call agent: • Restart the printer. Service engineer: 1. Check the cable connections between Interconnect PCA and EOLA PCA. 2. Replace the EOLA PCA. 3. Replace the PrintMech PCA. See PrintMech PCA. 4. Replace the Interconnect PCA. See Interconnect PCA.
  • Code: 43.2:11
  • Description: A Vacuum Fan Stopped: Vacuum Fan Stopped
  • Causes: A Vacuum Fan is not connected. The Vacuum Fan cable is damaged. Eola PCA is damaged. PrintMech PCA is damaged (very low probability).
  • Remedy: Call agent: • Restart the printer. Service engineer: 1. Check the cable connections between Vacumm fans and EOLA PCA. 2. Replace the Vacuum Fan. See Vacuum fan.
  • Code: 43.3:10
  • Description: VacuumFan Over current: Vacuum Fan Overcurrent, SVS side
  • Causes: Vacuum fan failure.
  • Remedy: Call agent: • Switch the power off at the rear of the printer, wait briefly, then switch it back on again. Service engineer: • Replace the Vacuum Fan SVS side.
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