• Code: 27.1:00
• Description: Several nozzles out detected in Optimizer PH
• Causes: Several nozzles out detected in Optimizer PH: If print quality is not acceptable replace the PH.
• Remedy: Service engineer: • Check the IQ. If required, recover or replace the PH.

• Code: 27.1:01
• Description: Error due to a high number of nozzles out in printhead slot 1
• Causes: High number of nozzles out in printhead slot 1.
• Remedy: Service engineer: 1. Clean all the printheads and check their status. 2. Replace the printhead.

• Code: 27.2:01
• Description: Error due to a high number of nozzles out in printhead slot 2
• Causes: High number of nozzles out in printhead slot 2.
• Remedy: Service engineer: 1. Clean all the printheads and check their status. 2. Replace the printhead.

• Code: 27.3:01
• Description: Error due to a high number of nozzles out in printhead slot 3
• Causes: High number of nozzles out in printhead slot 3.
• Remedy: Service engineer: 1. Clean all the printheads and check their status. 2. Replace the printhead.

• Code: 27.4:01
• Description: Error due to a high number of nozzles out in printhead slot 4
• Causes: High number of nozzles out in printhead slot 4.
• Remedy: Service engineer: 1. Clean all the printheads and check their status. 2. Replace the printhead.

• Code: 27.5:01
• Description: Error due to a high number of nozzles out in printhead slot 5
• Causes: High number of nozzles out in printhead slot 5.
• Remedy: Service engineer: 1. Clean all the printheads and check their status. 2. Replace the printhead.

• Code: 27.6:01
• Description: Error due to a high number of nozzles out in printhead slot 6
• Causes: High number of nozzles out in printhead slot 6.
• Remedy: Service engineer: 1. Clean all the printheads and check their status. 2. Replace the printhead.

• Code: 27:14
• Description: An incorrect Printhead has been detected.
• Causes: Printhead failure.
• Remedy: Call agent: 1. Remove the Printheads and check that they are the correct ones for this Printer. 2. Check that the Printer has the latest Firmware version, if not, update the firmware to the latest version. 3. Replace the Printheads.