Code :

Code: 81:03
Description: It was impossible to correctly stop the servo before setting the encoder position
Causes: It was impossible to correctly stop the servo before setting the encoder position.
Remedy: Call agent: • Open the Window observing all safety procedures and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of substrate inside the paper path, lift the Pinchwheels (using the Substrate Lever) and clear the obstruction. Service engineer: 1. Perform the Substrate Path service test. 2. Replace the Substrate-Axis Motor.

Code: 85:03
Description: Problem finding the Drive Roller zero
Causes: Problem finding the Drive Roller zero.
Remedy: Call agent: • If the substrate is attached to TUR, cut the substrate and ensure that the substrate at the output side is not held by the TUR. Service engineer: • Perform the Substrate Drive Diagnostic.

Code: 87:01
Description: Encoder strip should be cleaned
Causes: The encoder strip is dirty.
Remedy: Call agent: • Clean the encoder strip by following the respective process in the Front Panel menu. Service engineer: • Replace the encoder strip.

Code: 87:02
Description: Excessive carriage friction detected: Clean and lubricate both carriage rails
Causes: Lack of lubrication on scan axis rails. Accumulation of dirt or aerosol on scan axis rails.
Remedy: Call agent: • Clean and lubricate both carriage rails. Service engineer: • Clean and lubricate both carriage rails.

Code: 89.1:10
Description: Inner light PCA array 1 disconnected
Causes: Printzone leds array 1 disconnected.
Remedy: Service engineer: • Restart the printer. Service engineer: • Open circuit detected at array 1: At least one of the leds could be fused. Replace one of the inner lights PCAs and check if the problem is solved. If not, continue the troubleshooting by replacing sequentially another PCA. Use diagnostics utility to switch the array On & Off

Code: 89.2:10
Description: Inner light PCA array 2 disconnected
Causes: Printzone leds array 2 disconnected.
Remedy: Service engineer: • Restart the printer. Service engineer: • Open circuit detected at array 2: At least one of the leds could be fused. Replace one of the inner lights PCAs and check if the problem is solved. If not, continue the troubleshooting by replacing sequentially another PCA. Use diagnostics utility to switch the array On & Off

Code: 89:11
Description: Printzone leds both arrays disconnected
Causes: Printzone leds both arrays disconnected.
Remedy: Service engineer: • Restart the printer. Service engineer: • One of the Inner lights PCAs might be disconnected, please ensure the connectors between PCAs are properly fitted or reconnect them.

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