Description: Error Event log message (Multifunction product only.). The attachment filename already exists at the destination, and the flag to fail on filename collisions was set. This file will not be sent.
Remedy: 1. If this is the first time the error has occurred, use a different filename or verify that the filename is not already in use. 2. If the issue persists, use a unique filename or disable the flag to fail on filename collision.
Code: 44.11.XX
Description: Error Event log message (Multifunction product only.). A Digital Send error has occurred.
Remedy: Try to send the job again. Check the Digital Send configuration.
Code: 44.12.0E
Description: Error Event log message (Multifunction product only.). Digital Send, the attachment filename already exists at the destination, and the flag to fail on filename collisions is set. This file will not be sent.
Remedy: 1. If this is the first time the error has occurred, use a different filename or verify that the filename is not already in use. 2. If the issue persists, use a unique filename or disable the flag to fail on filename collision.
Code: 44.12.XX
Description: Error Event log message (Multifunction product only.). A Digital Send error has occurred.
Remedy: Try to send the job again. Check the Digital Send configuration.
Code: 44.16.01
Description: Error Event log message (Multifunction product only.). A Digital Send error has occurred while trying to create file type. XX = • 01 - RTF File • 03 - CSV File • 04 - HTML File • 05 - XML File • 06 - XPS File • 07 - PDF File
Remedy: 1. Try to send the job again. 2. Check Digital Send configuration.
Code: 44.16.02
Description: Error Event log message (Multifunction product only.). The destination URL was found to be invalid or unreachable.
Remedy: 1. If this is the first time the error has occurred, cancel and then restart the job. 2. If the error persists, turn the product off and then on and retry the job. 3. If error still persists, reset to factory settings. Upgrade to current version of firmware.
Code: 44.16.03
Description: Error Event log message (Multifunction product only.). The destination URL is not a SharePoint site.
Remedy: 1. If this is the first time the error has occurred, verify settings in job configuration and then restart the job. 2. If the error persists, • Check network connection settings. • Verify access to the SharePoint site.
Code: 44.16.04
Description: Error Event log message (Multifunction product only.). Credentials associated with the SharePoint destination were found to be invalid or missing.
Remedy: 1. If this is the first time the error has occurred, verify settings in job configuration and then restart the job. 2. If the error persists, • Check network connection settings. • Verify access to the SharePoint site.