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Code :
  • Code: 17.0X.52
  • Description: Supply upgrade detected. The indicated supply upgrade was detected. • 17.00.52 - Black Cartridge • 17.01.52 - Cyan Cartridge • 17.02.52 - Magenta Cartridge • 17.03.52 - Yellow Cartridge
  • Remedy: Touch “OK” to continue or change cartridge.
  • Code: 17.0X.53
  • Description: Supply upgrade successful. The indicated supply upgrade was successful. • 17.00.53 - Black Cartridge • 17.01.53 - Cyan Cartridge • 17.02.53 - Magenta Cartridge • 17.03.53 - Yellow Cartridge
  • Remedy: No action necessary.
  • Code: 17.0X.54
  • Description: Supply upgrade problem. The indicated supply encountered an upgrade problem. The requested upgrade (addition of a new cartridge to the list of supported cartridges stored in the engine NVRAM) using a gTradeh cartridge did not succeed. The formatter does not know why the failure occurred, only that it did fail. • 17.00.54 - Black Cartridge • 17.01.54 - Cyan Cartridge • 17.02.54 - Magenta Cartridge • 17.03.54 - Yellow Cartridge
  • Remedy: 1. Replace the failed cartridge with one that is known good and then reinsert the upgrade cartridge and try again. 2. Turn the product off, and then on again. 3. Remove the upgrade cartridge and go back to using the cartridge(s) supported at release. 4. Replace the Mech Kit.
  • Code: 17.0X.55
  • Description: Supply upgrade problem. The indicated supply encountered an upgrade problem. The requested upgrade (addition of a new cartridge to the list of supported cartridges stored in the engine NVRAM) using a “Startup” cartridge did not succeed. The formatter does not know why the failure occurred, only that it did fail. • 17.00.55 - Black Cartridge • 17.01.55 - Cyan Cartridge • 17.02.55 - Magenta Cartridge • 17.03.55 - Yellow Cartridge
  • Remedy: 1. Replace the failed cartridge with one that is known good and then reinsert the upgrade cartridge and try again. 2. Turn the product off, and then on again. 3. Remove the upgrade cartridge and go back to using the cartridge(s) supported at release. 4. Replace the Mech Kit.
  • Code: 17.0X.56
  • Description: Ink sensor warning. The indicated cartridge has printed past approximately 150% of its expected capacity and there has been no SHAID event. The ink sensor might not be able to detect when supplies are empty or the cartridge has been refilled. • 17.00.56 - Black Cartridge • 17.01.56 - Cyan Cartridge • 17.02.56 - Magenta Cartridge • 17.03.56 - Yellow Cartridge
  • Remedy: 1. If print quality issues exist, replace the cartridge. 2. Check cartridge warranty and manufacture date. Check event log for low on ink code. If user acknowledges, assume cartridge has been refilled.
  • Code: 17.0X.57
  • Description: HP Cartridge Protection enabled. The indicated cartridge that has been protected using the HP cartridge protection feature has been detected. The target cartridge has been locked to a different printer and cannot be used on this device. • 17.00.57 - Black Cartridge • 17.01.57 - Cyan Cartridge • 17.02.57 - Magenta Cartridge • 17.03.57 - Yellow Cartridge
  • Remedy: 1. Replace the indicated cartridge with one that has not been “protected” on another device. 2. Once a cartridge is locked to a given device there is no way to unlock the cartridge.
  • Code: 17.0X.60
  • Description: Cartridge Low Warning. The indicated cartridge is low. • 17.00.60 - Black Cartridge • 17.01.60 - Cyan Cartridge • 17.02.60 - Magenta Cartridge • 17.03.60 - Yellow Cartridge
  • Remedy: No action necessary.
  • Code: 17.0X.65
  • Description: Install Supply. The indicated cartridge is not installed or missing or has a damaged acumen. • 17.00.65 - Black Cartridge • 17.01.65 - Cyan Cartridge • 17.02.65 - Magenta Cartridge • 17.03.65 - Yellow Cartridge
  • Remedy: 1. Reinstall the supply. 2. Replace the indicated supply with a replacement.
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