Description: Paper is not taken up and fed in even with a print start command received. The job is not started even with a print start command received.
Causes:
Remedy: Initial check items Open and close the front door of the main body.
Code: 99-06
Description: Print control is not completed even after a job has been completed.
Causes:
Remedy: Initial check items Open and close the front door of the finisher.
Code: 99-07
Description: The main body does not complete its paper exit operation. Finisher does not complete its paper exit operation.
Causes:
Remedy: Initial check items Open and close the front door of the main body. Or, open and close the front door of the finisher.
Code: 99-08
Description: The finisher does not accept a print start command.
Causes:
Remedy: Initial check items Open and close the front door of the main body. Or, open and close the front door of the finisher.
Code: 99-09
Description: • A paper exit or paper finishing process inside the finisher is not completed. • The finisher does not start during a reset procedure from the jam.
Causes:
Remedy: Initial check items Open and close the front door of the main body. Or, open and close the front door of the finisher.
Code: C0002
Description: Paper feed communication error. When the MFP board (MFPB) is receiving data, a communication error is detected.
Causes: • MFP board (MFPB) • PC control board (PCCB)
Remedy: 1. Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch. 2. Correct or replace the harness connection between the main body and the paper feed cabinet if faulty. 3. Rewrite the firmware. 4. Replace PCCB. (PC-114/PC-214/PC-414) 5. MFPB PSW1E conduction check 6. Replace MFPB. NOTICE • Link to the layout drawings for related parts by each trouble code (S.1. C0002)
Code: C0106
Description: Tray 3/LCT paper feed motor turning at abnormal timing (When PC-114, PC-214 or PC-414 is installed) • The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. • The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary.
Causes: <When PC-114 or PC-214 is installed> • Tray 3 paper feed motor (M111) • PC control board (PCCB) <When PC-414 is installed> • Paper feed motor (M131) • PC control board (PCCB)
Remedy: When PC-114 or PC-214 is installed: 1. Check the connector between M111-PCCB CN5 for proper connection and correct as necessary. 2. Check the connector of M111 for proper drive coupling and correct as necessary. 3. M111 operation check • Control signal: PCCB CN5-5 (CW/CCW) • Location of electrical component: PC-114/PC-214 4-C 4. Replace M111. 5. Replace PCCB. NOTICE • Link to the wiring diagram (N.2.2 PC-114) • Link to the wiring diagram (N.2.3 PC-214) • Link to the layout drawings for related parts by each trouble code (S.2.1 PC-114/PC-214) When PC-414 is installed 1. Check the connector between M131-PCCB CN5 for proper connection and correct as necessary. 2. Check the connector of M131 for proper drive coupling and correct as necessary. 3. M131 operation check • Control signal: PCCB CN5-5 (CW/CCW) • Location of electrical component: PC-414 4-J 4. Replace M131. 5. Replace PCCB. NOTICE • Link to the wiring diagram (N.2.4 PC-414) • Link to the layout drawings for related parts by each trouble code (S.2.2 PC-414)
Code: C0107
Description: Tray 3/LCT vertical transport motor turning at abnormal timing (When PC-114, PC-214 or PC-414 is installed) • The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. • The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary.
Causes: <When PC-114 or PC-214 is installed> • Tray 3 vertical transport motor (M112) • PC control board (PCCB) <When PC-414 is installed> • Vertical transport motor (M132) • PC control board (PCCB)
Remedy: When PC-114 or PC-214 is installed 1. Check the connector between M112-PCCB CN5 for proper connection and correct as necessary. 2. Check the connector of M112 for proper drive coupling and correct as necessary. 3. M112 operation check • Control signal: PCCB CN5-13 (CW/CCW) • Location of electrical component: PC-114/PC-214 3 to 4-C 4. Replace M112. 5. Replace PCCB. NOTICE • Link to the wiring diagram (N.2.2 PC-114) • Link to the wiring diagram (N.2.3 PC-214) • Link to the layout drawings for related parts by each trouble code (S.3.1 PC-114/PC-214) When PC-414 is installed 1. Check the connector between M132-PCCB CN5 for proper connection and correct as necessary. 2. Check the connector of M132 for proper drive coupling and correct as necessary. 3. M132 operation check • Control signal: PCCB CN5-13 (CW/CCW) • Location of electrical component: PC-414 4-J 4. Replace M132. 5. Replace PCCB. NOTICE • Link to the wiring diagram (N.2.4 PC-414) • Link to the layout drawings for related parts by each trouble code (S.3.2 PC-414)