• Code: 13CB
• Description: Toner cartridge/C new release failure. The status with the new cartridge is not cleared continuously for 3 times after the new toner cartridge is set.
• Causes: • Toner cartridge/C • Printer control board (PRCB)
• Remedy: 1 Reinstall the toner cartridge. 2 Check the connector between toner cartridge-PRCB CN82 for proper connection and correct as necessary. 3 Replace the toner cartridge. 4 Replace PRCB.

• Code: 13CC
• Description: Toner cartridge/M new release failure. The status with the new cartridge is not cleared continuously for 3 times after the new toner cartridge is set.
• Causes: • Toner cartridge/M • Printer control board (PRCB)
• Remedy: 1 Reinstall the toner cartridge. 2 Check the connector between toner cartridge-PRCB CN82 for proper connection and correct as necessary. 3 Replace the toner cartridge. 4 Replace PRCB.

• Code: 13CD
• Description: Toner cartridge/Y new release failure. The status with the new cartridge is not cleared continuously for 3 times after the new toner cartridge is set.
• Causes: • Toner cartridge/Y • Printer control board (PRCB)
• Remedy: 1 Reinstall the toner cartridge. 2 Check the connector between toner cartridge-PRCB CN82 for proper connection and correct as necessary. 3 Replace the toner cartridge. 4 Replace PRCB.

• Code: 13CE
• Description: Toner cartridge/K new release failure. The status with the new cartridge is not cleared continuously for 3 times after the new toner cartridge is set.
• Causes: • Toner cartridge/K • Printer control board (PRCB)
• Remedy: 1 Reinstall the toner cartridge. 2 Check the connector between toner cartridge-PRCB CN82 for proper connection and correct as necessary. 3 Replace the toner cartridge. 4 Replace PRCB.

• Code: 13DD
• Description: Backup data error. The engine counter data and the controller counter data are inconsistent.
• Causes: • Printer control board (PRCB) • MFP board (MFPB)
• Remedy: 1 Select [SERVICE MODE] -> [BK CLEAR], and execute the BK Clear function. 2 Check the connector between MFPB CN16-PRCB CN5 for proper connection and correct as necessary. 3 Replace PRCB. 4 Replace MFPB.

• Code: 13E2
• Description: Engine flash ROM device fault. An erase error occurs during erasing of data in flash ROM.
• Causes: • Printer control board (PRCB) • MFP board (MFPB)
• Remedy: 1 Rewrite the engine firmware. 2 Replace PRCB.

• Code: 13E3
• Description: Engine flash ROM download communication error. Flash ROM writing is found faulty during a check.
• Causes: • Printer control board (PRCB) • MFP board (MFPB)
• Remedy: 1 Rewrite the engine firmware. 2 Replace PRCB.

• Code: 13F0
• Description: Engine control failure An undefined malfunction occurs in the engine section (PRCB, etc.).
• Causes: • Printer control board (PRCB) • MFP board (MFPB)
• Remedy: 1 Reboot the main body.