Description: Interface communication error Correct communication is failed when receiving/sending the command between MFPB and PRCB.
Causes: • Printer control board (PRCB) • MFP board (MFPB)
Remedy: 1 Reboot the main body. 2 Check the PRCB connector for proper connection and correct as necessary 3 Check the MFPB connector for proper connection and correct as necessary. 4 Replace PRCB. 5 Replace MFPB.
Code: C002
Description: RAM error at startup (standard memory) RAM error at standard memory is detected during printer start-up.
Causes: • MFP board (MFPB) • Standard memory
Remedy: 1 Reboot the main body. 2 Check connection state of the standard/expanded memory and correct as necessary. 3 Check the MFPB connector for proper connection and correct as necessary. 4 Replace the standard/expanded memory. 5 Replace MFPB.
Code: C003
Description: RAM error at startup (expanded memory) RAM error at expanded memory is detected during printer start-up.
Causes: • MFP board (MFPB) • Expanded memory
Remedy: 1 Reboot the main body. 2 Check connection state of the standard/expanded memory and correct as necessary. 3 Check the MFPB connector for proper connection and correct as necessary. 4 Replace the standard/expanded memory. 5 Replace MFPB.
Code: C013
Description: MAC address error at startup. Invalid MAC address is detected during printer start-up.
Causes: MFP board (MFPB)
Remedy: 1 Reboot the main body. 2 Check the MFPB connector for proper connection and correct as necessary. 3 Replace MFPB.
Code: C015
Description: BOOT ROM error at startup Boot ROM error is detected during printer start-up.
Causes: MFP board (MFPB)
Remedy: 1 Reboot the main body. 2 Check the MFPB connector for proper connection and correct as necessary. 3 Replace MFPB.
Code: C025
Description: Controller ROM error (Configuration information error) Lead error of destination setting file is detected during the printer starting.
Causes: MFP board (MFPB)
Remedy: 1 Reboot the main body. 2 Check the MFPB connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Replace MFPB.
Code: C026
Description: Controller ROM error (Access error) Flash ROM access error is detected during the printer starting.
Causes: MFP board (MFPB)
Remedy: 1 Reboot the main body. 2 Check the MFPB connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Replace MFPB.
Code: C027
Description: Controller ROM error (Data error) Final check sum error is detected during the printer starting.
Causes: MFP board (MFPB)
Remedy: 1 Reboot the main body. 2 Check the MFPB connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Replace MFPB.