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Code :
  • Code: 3500
  • Description: CPU - ASIC (CCD PWB) communication error
    An error code is detected.
  • Causes: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective CCD PWB. Defective control PWB.
  • Remedy: Defective FFC between CCD PWB (YC1) and control PWB (YC8). Replace the image scanner unit (ISU).
    Defective CCD PWB. Replace the CCD PWB.
    Defective control PWB. Replace the control PWB.
  • Code: 4000
  • Description: Polygon motor (laser scanner unit) error
    The polygon motor ready input is not given for 6 s during the polygon motor is ON.
  • Causes: Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB.
  • Remedy: Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
    Defective laser scanner unit. Replace the laser scanner unit.
    Defective control PWB. Replace the control PWB.
  • Code: 4200
  • Description: BD error (laser scanner unit) error
  • Causes: BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB.
  • Remedy: BD sensor does not detect laser beam due to condensation on the polygon mirror. Turn machine power off for at least 30 minutes, then turn machine on again. If not cured, replace the laser scanner unit.
    Defective laser scanner unit. Replace the laser scanner unit.
    Defective control PWB. Replace the control PWB.
  • Code: 6000
  • Description: Broken fuser heater lamp wire
    The fuser temperature does not rise after the fuser heater lamp has been turned on.
  • Causes: Poor contact in the fuser thermistor connector terminals. Poor contact in the fuser heater lamp connector terminals. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater lamp installed incorrectly. Broken fuser heater lamp wire.
  • Remedy: Poor contact in the fuser thermistor connector terminals. Reinsert the connector.
    Poor contact in the fuser heater lamp connector terminals. Reinsert the connector.
    Fuser thermistor installed incorrectly. Replace the fuser unit.
    Fuser thermal cutout triggered. Replace the fuser unit.
    Fuser heater lamp installed incorrectly. Replace the fuser unit.
    Broken fuser heater lamp wire. Replace the fuser unit.
  • Code: 6020
  • Description: Abnormally high fuser thermistor temperature
    Fuser thermistor detects abnormally temperature.
  • Causes: Shorted fuser thermistor. Defective control PWB.
  • Remedy: Shorted fuser thermistor. Replace the fuser unit.
    Defective control PWB. Replace the control PWB.
  • Code: 6030
  • Description: Broken fuser thermistor wire
    Input from fuser thermistor is 0 (A/D value).
  • Causes: Poor contact in the fuser thermistor connector terminals. Broken fuser thermistor wire. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater lamp installed incorrectly. Broken fuser heater lamp wire.
  • Remedy: Poor contact in the fuser thermistor connector terminals. Reinsert the connector.
    Broken fuser thermistor wire. Replace the fuser unit.
    Fuser thermistor installed incorrectly. Replace the fuser unit.
    Fuser thermal cutout triggered. Replace the fuser unit.
    Fuser heater lamp installed incorrectly. Replace the fuser unit.
    Broken fuser heater lamp wire. Replace the fuser unit.
  • Code: 6400
  • Description: Zero cross signal error
    The zero cross signal does not reach the control PWB for specified time.
  • Causes: Defective harness between high voltage PWB (YC202) and control PWB (YC23), or improper connector insertion. Defective connection between power source PWB (YC103) and high voltage PWB (YC201). Defective power source PWB. Defective control PWB.
  • Remedy: Defective harness between high voltage PWB (YC202) and control PWB (YC23), or improper connector insertion. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
    Defective connection between power source PWB (YC103) and high voltage PWB (YC201). Reinsert the connector.
    Defective power source PWB. Replace the power source PWB.
    Defective control PWB. Replace the control PWB.
  • Code: 7990
  • Description: Waste toner full
    The waste toner sensor has detected that the waste toner reservoir (drum unit) is full.
  • Causes: Waste toner reservoir (drum unit) is full. Defective waste toner sensor. Defective control PWB.
  • Remedy: Waste toner reservoir (drum unit) is full. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace the drum unit.
    Defective waste toner sensor. Replace the waste toner sensor.
    Defective control PWB. Replace the control PWB.
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