• Code: 122.13
• Description: Service Fuser Error
  Fuser open thermistor check failed forsecond thermistor.
• Remedy: 1 Some low-voltage power supply FRUs have a voltage selector switch. If it does, the switch needs to be set to the correct voltage for your area. Has the LVPS been changed? Check the switch on the side of the LVPS to verify the correct voltage is set. Go to step 2.
  2 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JFUSES1 for proper connection to the controller board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 3.
  3 Check the connector JLVPS1 for proper connection to the controller board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Repair or replace the LVPS cable. Go to step 4.
  4 Check the power cable on the left side of the fuser and the thermistor cables and connections on the right side of the fuser. Are the cables or connectors damaged? Repair the cables. If the cables cannot be repaired, replaced the fuser. See “Fuser assembly removal”. Go to step 5.
  5 Check the following values at JFUSES1: Are the values approximately correct? Go to step 6. Replace the controller board. See “Controller board removal”.
  6 Replace the fuser. See “Fuser assembly removal”. Does the error clear? Problem resolved. Replace the controller board. See “Controller board removal”.

• Code: 122.14
• Description: Service Fuser Error
  Fuser shorted thermistor check failed for hot roll thermistor.
• Remedy: 1 Some low-voltage power supply FRUs have a voltage selector switch. If it does, the switch needs to be set to the correct voltage for your area. Has the LVPS been changed? Check the switch on the side of the LVPS to verify the correct voltage is set. Go to step 2.
  2 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JFUSES1 for proper connection to the controller board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 3.
  3 Check the connector JLVPS1 for proper connection to the controller board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Repair or replace the LVPS cable. Go to step 4.
  4 Check the power cable on the left side of the fuser and the thermistor cables and connections on the right side of the fuser. Are the cables or connectors damaged? Repair the cables. If the cables cannot be repaired, replaced the fuser. See “Fuser assembly removal”. Go to step 5.
  5 Check the following values at JFUSES1: Are the values approximately correct? Go to step 6. Replace the controller board. See “Controller board removal”.
  6 Replace the fuser. See “Fuser assembly removal”. Does the error clear? Problem resolved. Replace the controller board. See “Controller board removal”.

• Code: 122.15
• Description: Service Fuser Error
  Fuser storted thermistor check failed for second thermistor
• Remedy: 1 Some low-voltage power supply FRUs have a voltage selector switch. If it does, the switch needs to be set to the correct voltage for your area. Has the LVPS been changed? Check the switch on the side of the LVPS to verify the correct voltage is set. Go to step 2.
  2 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JFUSES1 for proper connection to the controller board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 3.
  3 Check the connector JLVPS1 for proper connection to the controller board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Repair or replace the LVPS cable. Go to step 4.
  4 Check the power cable on the left side of the fuser and the thermistor cables and connections on the right side of the fuser. Are the cables or connectors damaged? Repair the cables. If the cables cannot be repaired, replaced the fuser. See “Fuser assembly removal”. Go to step 5.
  5 Check the following values at JFUSES1: Are the values approximately correct? Go to step 6. Replace the controller board. See “Controller board removal”.
  6 Replace the fuser. See “Fuser assembly removal”. Does the error clear? Problem resolved. Replace the controller board. See “Controller board removal”.

• Code: 122.16
• Description: Service Fuser Error
  Estimated power is at or above maximum power.
• Remedy: 1 Some low-voltage power supply FRUs have a voltage selector switch. If it does, the switch needs to be set to the correct voltage for your area. Has the LVPS been changed? Check the switch on the side of the LVPS to verify the correct voltage is set. Go to step 2.
  2 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JFUSES1 for proper connection to the controller board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 3.
  3 Check the connector JLVPS1 for proper connection to the controller board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Repair or replace the LVPS cable. Go to step 4.
  4 Check the power cable on the left side of the fuser and the thermistor cables and connections on the right side of the fuser. Are the cables or connectors damaged? Repair the cables. If the cables cannot be repaired, replaced the fuser. See “Fuser assembly removal”. Go to step 5.
  5 Check the following values at JFUSES1: Are the values approximately correct? Go to step 6. Replace the controller board. See “Controller board removal”.
  6 Replace the fuser. See “Fuser assembly removal”. Does the error clear? Problem resolved. Replace the controller board. See “Controller board removal”.

• Code: 122.xx
• Description: Service Fuser Error
• Remedy: 1 Some low-voltage power supply FRUs have a voltage selector switch. If it does, the switch needs to be set to the correct voltage for your area. Has the LVPS been changed? Check the switch on the side of the LVPS to verify the correct voltage is set. Go to step 2.
  2 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JFUSES1 for proper connection to the controller board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 3.
  3 Check the connector JLVPS1 for proper connection to the controller board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Repair or replace the LVPS cable. Go to step 4.
  4 Check the power cable on the left side of the fuser and the thermistor cables and connections on the right side of the fuser. Are the cables or connectors damaged? Repair the cables. If the cables cannot be repaired, replaced the fuser. See “Fuser assembly removal”. Go to step 5.
  5 Check the following values at JFUSES1: Are the values approximately correct? Go to step 6. Replace the controller board. See “Controller board removal”.
  6 Replace the fuser. See “Fuser assembly removal”. Does the error clear? Problem resolved. Replace the controller board. See “Controller board removal”.

• Code: 141.01
• Description: Service Staging Motor
  Staging motor has exceeded the ramp up table.
• Remedy: 1 Turn the printer off, and then remove the rear shield. See “Rear shield removal”. Check the cable at JSP1 on the controller board for proper connection. Is the cable properly connected? Go to step 3. Properly connect the cables, and POR the printer. Go to step 2.
  2 Did the printer function correctly after reconnecting the cables? Problem resolved. Go to step 3.
  3 Turn the printer on, and then verify the following approximate values at JSP1: Are the values approximately correct? Replace the autocompensator mechanism. See “Autocompensator mechanism (ACM) removal—standard tray”. Replace the controller board. See “Controller board removal”.

• Code: 141.02
• Description: Service Staging Motor
  Staging motor has exceeded numberof encoders at minimum PWM.
• Remedy: 1 Turn the printer off, and then remove the rear shield. See “Rear shield removal”. Check the cable at JSP1 on the controller board for proper connection. Is the cable properly connected? Go to step 3. Properly connect the cables, and POR the printer. Go to step 2.
  2 Did the printer function correctly after reconnecting the cables? Problem resolved. Go to step 3.
  3 Turn the printer on, and then verify the following approximate values at JSP1: Are the values approximately correct? Replace the autocompensator mechanism. See “Autocompensator mechanism (ACM) removal—standard tray”. Replace the controller board. See “Controller board removal”.

• Code: 141.03
• Description: Service Staging Motor
  Staging motor has exceeded numberof encoders at maximum PWM.
• Remedy: 1 Turn the printer off, and then remove the rear shield. See “Rear shield removal”. Check the cable at JSP1 on the controller board for proper connection. Is the cable properly connected? Go to step 3. Properly connect the cables, and POR the printer. Go to step 2.
  2 Did the printer function correctly after reconnecting the cables? Problem resolved. Go to step 3.
  3 Turn the printer on, and then verify the following approximate values at JSP1: Are the values approximately correct? Replace the autocompensator mechanism. See “Autocompensator mechanism (ACM) removal—standard tray”. Replace the controller board. See “Controller board removal”.