• Code: 157
• Description: Motor Magenta cartridge motor lost lock
• Remedy: Magenta cartridge drive assembly Note: Any time any of the cartridge drive motor assemblies are replaced perform the “Motor Detect”. If this procedure is not performed, error code 168 is displayed. 1 The magenta cartridge drive motor has either failed to lock or has lost lock. Check the magenta cartridge drive motor cable connection to J34 on the system board. Is the cable installed correctly? Go to step 2 Install the cable correctly 2 Check the magenta cartridge drive motor cable connection to the magenta cartridge drive motor card. Is the cable installed correctly? Go to step 3 Install the cable correctly 3 Check continuity of the magenta cartridge drive motor cable. Is there continuity? Go to step 4 Replace the magenta cartridge assembly cable 4 Replace the magenta cartridge drive assembly. Perform “Motor Detect”. Does this fix the problem? Problem solved Go to step 5 5 Replace the system board. Does this fix the problem? Problem solved Call your next level support

• Code: 158
• Description: Motor Cyan cartridge motor lost lock
• Remedy: 1 Error code 158 - The cyan cartridge drive motor has either failed to lock or has lost lock. Check the cyan cartridge drive motor cable connection to J34 on the system board. Is the cable installed correctly? Go to step 2 Install the cable correctly 2 Check the cyan cartridge drive motor cable connection to the cyan cartridge drive motor card. Is the cable installed correctly? Go go step 3 Install the cable correctly 3 Check continuity of the cyan cartridge drive motor cable. Is there continuity? Go to step 4 Replace the cyan cartridge assembly cable 4 Replace the cyan cartridge drive assembly. Perform “Motor Detect”. Does this fix the problem? Problem solved Go to step 5 5 Replace the system board. Does this fix the problem? Problem solved Call your next level support

• Code: 159
• Description: Motor Yellow cartridge motor lost lock
• Remedy: Note: Any time any of the cartridge drive motor assemblies are replaced perform the “Motor Detect”. If this procedure is not performed, error code 168 is displayed. 1 The yellow cartridge drive motor has either failed to lock or has lost lock. Check the yellow cartridge drive motor cable connection to J29 on the system board. Is the cable installed correctly? Go to step 2 Install the cable correctly 2 Check the yellow cartridge drive motor cable connection to the yellow cartridge drive motor card. Is the cable installed correctly? Go to step 3 Install the cable correctly 3 Check continuity of the yellow cartridge drive motor cable. Is there continuity? Go to step 4 Replace the yellow cartridge assembly cable 4 Replace the yellow cartridge drive assembly. Perform “Motor Detect”. Does this fix the problem? Problem solved Go to step 5 5 Replace the system board. Does this fix the problem? Problem solved Call your next level support

• Code: 160
• Description: Motor ITU belt BLDC motor mfg. unknown
• Remedy: 1 Error code 160 indicates that an incorrect motor has been detected. Replace the “ITU drive motor”. Note: Anytime the ITU drive motor or ITU drive motor assembly is replaced, perform the “Motor Detect”. Is error code 160 still shown? Call your next level support Problem solved

• Code: 162
• Description: Motor Black cartridge BLDC motor mfg. unknown
• Remedy: Note: Any time any of the cartridge drive motor assemblies are replaced perform the “Motor Detect”. If this procedure is not performed, error code 168 is displayed. 1 Black cartridge drive assembly - Error code 162 indicates that an incorrect motor is detected. Replace the black cartridge drive assembly. Go to “Cartridge drive assembly”. Perform “Motor Detect”. Does the printer display error code 162? Go to step 2 Problem solved 2 Reflash the NVRAM. Does error code 162 continue? Call your next level support Problem solved

• Code: 163
• Description: Motor Magenta cartridge BLDC motor mfg. unknown
• Remedy: Note: Any time any of the cartridge drive motor assemblies are replaced perform the “Motor Detect”. If this procedure is not performed, error code 168 is displayed. 1 Magenta cartridge drive assembly - Error code 163 indicates that an incorrect motor is detected. Replace the magenta cartridge drive assembly. Go to “Cartridge drive assembly”. Perform “Motor Detect”. Does the printer display error code 163? Go to step 2 Problem solved 2 Reflash the NVRAM. Does error code 163 continue? Call your next level support Problem solved

• Code: 164
• Description: Motor Cyan cartridge BLDC motor mfg. unknown
• Remedy: Note: Any time any of the cartridge drive motor assemblies are replaced perform the “Motor Detect”. If this procedure is not performed, error code 168 is displayed. 1 Cyan cartridge drive assembly - Error code 164 indicates that an incorrect motor is detected. Replace the cyan cartridge drive assembly. Go to “Cartridge drive assembly”. Perform the “Motor Detect”. Does the printer display error code 164? Go to step 2 Problem solved 2 Reflash the NVRAM. Does error code 164 continue? Call your next level support Problem solved

• Code: 165
• Description: Motor Yellow cartridge BLDC motor mfg. unknown
• Remedy: Note: Any time any of the cartridge drive motor assemblies are replaced perform the “Motor Detect”. If this procedure is not performed, error code 168 is displayed. 1 Yellow cartridge drive assembly - Error code 165 indicates that an incorrect motor is detected. Replace the yellow cartridge drive assembly. Go to “Cartridge drive assembly”. Perform the “Motor Detect”. Does the printer display error code 165? Go to step 2 Problem solved 2 Reflash the NVRAM. Does error code 165 continue? Call your next level support Problem solved