• Code: 153.xx
• Description: Motor Yellow Cartridge motor error. Yellow cartridge drive assembly This error indicates that the yellow cartridge drive motor has failed to lock, has lost lock, or the signature button could not be read.
• Remedy: 1 Check the yellow cartridge drive motor cable connection to J15 on the system board. Is the cable installed correctly? Go to step 2 Install the cable correctly. 2 Check the yellow cartridge drive motor cable connection to the yellow cartridge drive motor card. Is the cable installed correctly? Go to step 3 Install the cable correctly. 3 Check continuity of the yellow cartridge drive motor cable. Is there continuity? Go to step 4 Replace the yellow cartridge assembly cable. 4 Replace the yellow cartridge drive assembly. Does this fix the problem? Problem resolved Go to step 5 5 Replace the system board. See “System board removal”. Does this fix the problem? Problem resolved Contact your next level of support.

• Code: 177.xx
• Description: MFP Motor Error
• Remedy: 1 MFP motor/sensor cable—check the MPF motor/ sensor cable to JMPF1 on the system board to make sure it is seated correctly. See “System board” for connector information. Is the cable seated correctly? Go to step 2 Install the cable correctly. 2 Voltage checks—disconnect JMPF1 from the system board. See “System board” for connector information. Is the cable seated correctly? Replace the FRU in the following order: • MPF drive assembly. See “Multipurpose feeder (MPF) motor removal”. • MPF motor/ sensor cable. Replace the system board. See “System board removal”.

• Code: 200.03
• Description: S2 sensor was made at an unexpected time. This message indicates that a paper jam has occurred at or near the printer Input Sensor. Open the printers left door (Paper Jam Removal Door) to access the jammed media.
• Remedy: 1 Is sensor flag obstructed by paper debris, out of position, or broken? Clear the obstruction and reinstall or replace flag. Go to step 2 2 Perform the “BASE SENSOR TEST”. Do both sensor pass the test? Problem resolved Go to step 3 3 Is the inner deflector out of place, causing sensor flag to bind? Install inner deflector properly. Go to step 4 4 Are the sensors connectors fully seated? Go to step 5 Reseat the sensor connector. 5 Are connectors at J21 fully seated on the system board? Go to step 6 Reseat the connector on the system board. 6 Check sensor cables. Are the cables cut or broken? Replace the cables. Go to step 7 7 Replace the sensor that did not pass the test. Is the problem resolved? Replace the system board. See “System board removal”.

• Code: 200.04
• Description: S2 sensor wasn’t made within timeout period. This message indicates that a paper jam has occurred at or near the printer input sensor. Open the printers left door (Paper Jam Removal Door) to access the jammed media.
• Remedy: 1 Check the tray for proper edge guide setting and media loading. Edge guides should be adjusted against edge of media. Media should be fanned and lay flat in the tray. Is the media properly loaded in the tray? Go to step 2 Properly load media. 2 Check the pick tires for contamination or wear. Are pick tires worn or contaminated? Replace the pick rolls. See “Pick rolls removal”. Go to step 3 3 Check for obstructions in the paper path. Is the paper path obstructed? Clear the obstruction. Go to step 4 4 Is the inner deflector out of position? Correct the deflector position. Go to step 5 5 Is the autocompensator damaged or defective? Go to “Autocompensa tor service check” Go to step 6 6 Perform the “BASE SENSOR TEST” on the S2 sensor. Does the S2 sensor pass the test? Contact your next level of support. See “200.21, 200.28, and 200.29 paper jam service check.

• Code: 200.05
• Description: S2 sensor did not break within timeout period. This message indicates that a paper jam has occurred at or near the printer input sensor. Open the printers left door (Paper Jam Removal Door) to access the jammed media.
• Remedy: 1 Make sure the media installed in the tray meets specifications. Does the media meet specifications? Go to step 2 Inform the customer that media loaded in Tray x does not meet specification 2 Check tray for the edge guide setting and media loading. Edge guides should be adjusted against edge of media. Media should be fanned and lay flat in the tray. Is the media properly loaded in the tray? Go to step 3 Properly load media. 3 Remove the ITU, and check for the jam at the second transfer roll. Is paper jammed at the second transfer roll? Clear the jam. Contact your next level of support.

• Code: 200.06
• Description: Narrow media sensor was made at an unexpected time. This message indicates that a paper jam has occurred at or near the printer input sensor. Open the printers left door (Paper Jam Removal Door) to access the jammed media.
• Remedy: 1 Check tray for the edge guide setting and media loading. Edge guides should be adjusted against edge of media. Media should be fanned and lay flat in the tray. Is the media properly loaded in the tray? Go to step 2 Properly load media. 2 Media may not have been cleared from a previous jam. Is media in paper path? Clear the paper path. Contact your next level of support.

• Code: 200.07
• Description: Narrow media sensor did not break within the timeout period. This message indicates that a paper jam has occurred at or near the printer input sensor. Open the printers left door (Paper Jam Removal Door) to access the jammed media.
• Remedy: 1 Make sure the media installed in the tray meets specifications. Does the media meet specifications? Go to step 2 Inform the customer that media loaded in Tray x does not meet specification. 2 Check tray for the edge guide setting and media loading. Edge guides should be adjusted against edge of media. Media should be fanned and lay flat in the tray. Is the media properly loaded in the tray? Go to step 3 Properly load media. 3 Remove the ITU and check for the jam at the second transfer roll. Is paper jammed at the second transfer roll? Clear the jam. Contact your next level of support.

• Code: 200.16
• Description: S2 sensor was made excessively early. This message indicates that a paper jam has occurred at or near the printer input sensor. Open the printers left door (Paper Jam Removal Door) to access the jammed media.
• Remedy: 1 Check tray for the edge guide setting and media loading. Edge guides should be adjusted against edge of media. Media should be fanned and lay flat in the tray. Is the media properly loaded in the tray? Go to step 2 Properly load media. 2 Media may not have been cleared from a previous jam. Is media in paper path? Clear the paper path. Contact your next level of support.