• Code: 171.80...171.85
• Description: 171.80 The main fan did not turn on. 171.81 The main fan did not turn off. 171.82 The main fan speed did not ramp up to the required level. 171.83 The main fan stalled. 171.84 The main fan ran too slow. 171.85 The main fan ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the connection between the main fan and controller board. Is the fan properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the main fan cable for damage. Is the cable free of damage? Go to step 6. Go to step 5. Step 5 Replace the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Reset the printer. Does the problem remain? Go to step 7. The problem is solved. Step 7 Replace the fan. See “Main fan removal”. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 172.80...172.85
• Description: 172.80 The LVPS fan did not turn on. 172.81 The LVPS fan did not turn off. 172.82 The LVPS fan speed did not ramp up to the required level. 172.83 The LVPS fan stalled. 172.84 The LVPS fan ran too slow. 172.85 The LVPS fan ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the connection between the LVPS fan and controller board. Is the fan properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the LVPS fan cable for damage. Is the cable free of damage? Go to step 6. Go to step 5. Step 5 Replace the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Reset the printer. Does the problem remain? Go to step 7. The problem is solved. Step 7 Replace the fan. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 173.80...173.85
• Description: 173.80 The toner cartridge fan did not turn on. 173.81 The toner cartridge fan did not turn off. 173.82 The toner cartridge fan speed did not ramp up to the required level. 173.83 The toner cartridge fan stalled. 173.84 The toner cartridge fan ran too slow. 173.85 The toner cartridge fan ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the connection between the toner cartridge fan and controller board. Is the fan properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the toner cartridge fan cable for damage. Is the cable free of damage? Go to step 6. Go to step 5. Step 5 Replace the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Reset the printer. Does the problem remain? Go to step 7. The problem is solved. Step 7 Replace the fan. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 174.80...174.85
• Description: 174.80 The photoconductor fan did not turn on. 174.81 The photoconductor fan did not turn off. 174.82 The photoconductor fan speed did not ramp up to the required level. 174.83 The photoconductor fan stalled. 174.84 The photoconductor fan ran too slow. 174.85 The photoconductor fan ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the connection between the photoconductor fan and controller board. Is the fan properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the photoconductor fan cable for damage. Is the cable free of damage? Go to step 6. Go to step 5. Step 5 Replace the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Reset the printer. Does the problem remain? Go to step 7. The problem is solved. Step 7 Replace the fan. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 175.80...175.85
• Description: 175.80 The controller board fan did not turn on. 175.81 The controller board fan did not turn off. 175.82 The controller board fan speed did not ramp up to the required level. 175.83 The controller board fan stalled. 175.84 The controller board fan ran too slow. 175.85 The controller board fan ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the connection between the controller board fan and controller board. Is the fan properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the controller board fan cable for damage. Is the cable free of damage? Go to step 6. Go to step 5. Step 5 Replace the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Reset the printer. Does the problem remain? Go to step 7. The problem is solved. Step 7 Replace the controller board. See “Controller board removal”. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 178.80...178.85
• Description: 178.80 The blower fan did not turn on. 178.81 The blower fan did not turn off. 178.82 The blower fan speed did not ramp up to the required level. 178.83 The blower fan stalled. 178.84 The blower fan ran too slow. 178.85 The blower fan ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the connection between the blower fan and controller board. Is the fan properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the blower fan cable for damage. Is the cable free of damage? Go to step 6. Go to step 5. Step 5 Replace the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Reset the printer. Does the problem remain? Go to step 7. The problem is solved. Step 7 Replace the blower fan. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 179.80...179.85
• Description: 179.80 The HVPS fan did not turn on. 179.81 The HVPS fan did not turn off. 179.82 The HVPS fan speed did not ramp up to the required level. 179.83 The HVPS fan stalled. 179.84 The HVPS fan ran too slow. 179.85 The HVPS fan ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the connection between the HVPS fan and controller board. Is the fan properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the HVPS fan cable for damage. Is the cable free of damage? Go to step 6. Go to step 5. Step 5 Replace the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Reset the printer. Does the problem remain? Go to step 7. The problem is solved. Step 7 Replace the HVPS fan. See “HVPS fan removal”. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 200.16
• Description: 200.16 Paper fed from tray 1 was picked but it never arrived at the sensor (input).
• Remedy: Step 1 Check if the paper size matches the size set on the tray 1 guides. Does the paper size match the size set on the tray? Go to step 3. Go to step 2. Step 2 Change the paper size or adjust the size setting in the tray. Does the problem remain? Go to step 3. The problem is solved. Step 3 Check the tray for overfilling. Is the tray overfilled? Go to step 4. Go to step 5. Step 4 Remove the excess paper from the tray. Does the problem remain? Go to step 5. The problem is solved. Step 5 Check the paper condition in the tray. Is the paper crumpled or damaged? Go to step 6. Go to step 7. Step 6 Replace the crumpled or damaged paper. Does the problem remain? Go to step 7. The problem is solved. Step 7 Check the tray 1 separator pad for misalignment and damage. Is the separator pad properly installed and free of damage? Go to step 9. Go to step 8. Step 8 Reinstall or replace the separator pad. See “Separator pad removal”. Does the problem remain? Go to step 9. The problem is solved. Step 9 Check the condition of the tray 1 pick roller. Is the pick roller free from excess wear, contamination, and damage? Go to step 11. Go to step 10. Step 10 Replace the pick roller. See “Pick roller removal”. Does the problem remain? Go to step 11. The problem is solved. Step 11 a Check the pick roller for proper installation. b Fully press the pick roller assembly upward to make sure the mounting latches are properly engaging the slot on the shaft. Is the pick roller assembly properly installed? Go to step 13. Go to step 12. Step 12 Reinstall the pick roller assembly. Does the problem remain? Go to step 13. The problem is solved. Step 13 Check the paper path along the tray exit. Is the paper path free of fragments and contamination? Go to step 15. Go to step 14. Step 14 Clean the paper path. Does the problem remain? Go to step 15. The problem is solved. Step 15 a Enter the Diagnostics menu, and then navigate to: Printer diagnostics & adjustments > Sensor tests b Find the sensor (Input). Does the sensor status change while toggling the sensor? Go to step 18. Go to step 16. Step 16 Check the sensor cable for proper connection, and then reseat if necessary. Does the problem remain? Go to step 17. The problem is solved. Step 17 Replace the sensor. See “Sensor (input) removal”. Does the problem remain? Go to step 18. The problem is solved. Step 18 a Enter the Diagnostics menu, and then navigate to: Printer diagnostics & adjustments > Motor tests > Pick (tray 1) b Touch Start. Does the motor run? Go to step 21. Go to step 19. Step 19 Check the motor cable for proper connection, and then reseat if necessary. Does the problem remain? Go to step 20. The problem is solved. Step 20 Replace the motor. Does the problem remain? Go to step 21. The problem is solved. Step 21 Perform a print job. Does the problem remain? Go to step 22. The problem is solved.