• Code: 200.01, 200.02
• Description: 200.01 Media remains on the sensor (input) during the warm.up sequence. 200.02 Media reached the sensor (input) sooner than the specified time. The wrong config ID causes the engine to assume a 550 paper path on a 250 model.
• Remedy: Step 1 Check the media path for partially fed or jammed media. Is the media path free from partially fed or jammed media? Go to step 2. Remove any prestaged or jammed media.
  Step 2 Check the sensor (input) for proper operation. a Enter the diagnostic mode. b Select Base sensor test. c Observe the line item input. Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or blocked? Go to step 4. Go to step 3.
  Step 3 Check the above sensor for proper connection. Is the above sensor connected properly? Replace the Sensor (input). See “Sensor (input) removal”. Go to step 4. Reseat the connection. Go to step 4.
  Step 4 Perform a print test. Does the problem remain? Contact the next highest level of tech support. Problem resolved.

• Code: 200.03
• Description: Media is late reaching the sensor (input) within the specified time.
• Remedy: Step 1 Check the media size setup and tray guides for all media trays. Does the media size, in use, match the size set for all media trays? Go to step 2. Replace the media, or change the media size setup.
  Step 2 Check the media trays for overfilling. Are any of the media trays overfilled? Remove any excess new media. Go to step 3.
  Step 3 Check the media condition in all media trays. Is any of the media in any of the media trays crumpled or damaged? Replace the damaged media. Go to step 4.
  Step 4 Check media origination. Did the media originate from the MPF? Go to step 5. Go to step 7.
  Step 5 Check the MPF pick roll assembly. Is the above component free of excess wear and contamination? Go to step 6. Clean or replace the MPF pick roller. See “MPF pick roller removal”.
  Step 6 Perform a MPF print test, and check the MPF pick solenoid for proper operation. Does the above component operate properly? Go to step 9. Replace the MPF pick solenoid.
  Step 7 Check the pick roller assembly in the media tray being picked from. Is the pick roller assembly free of excess wear and contamination? Go to step 8. Clean or replace the pick roller assembly. See “Pick roller assembly removal”.
  Step 8 Check the pick roller assembly for proper installation. Fully press the pick roller assembly toward the sensor to make sure the mounting latches are properly engaging the slot in the shaft. Does the problem remain? Go to step 9. The problem is solved.
  Step 9 Check the aligner assembly for obstructions. Is the above component free from obstructions? Go to step 10. Remove obstructions.

• Code: 200.05, 200.07
• Description: 200.05 Media reached the sensor (input) but did not clear it within the specified time. (Media source = MPF tray) 200.07 Media reached the sensor (input) but did not clear it within the specified time.
• Remedy: Step 1 Check the media size setup and tray guides for all media trays. Does the media size, in use, match the size set for all media trays? Go to step 2. Replace the media, or change the media size setup.
  Step 2 Check the media trays for overfilling. Are any of the media trays overfilled? Remove any excess new media. Go to step 3.
  Step 3 Check the media condition in all media trays. Is any of the media in any of the media trays crumpled or damaged? Replace the damaged media. Go to step 4.

• Code: 200.08
• Description: Media is late reaching the sensor (input) within the specified time.
• Remedy: Step 1 Check the media size setup and tray guides for all media trays. Does the media size, in use, match the size set for all media trays? Go to step 2. Replace the media, or change the media size setup.
  Step 2 Check the media trays for overfilling. Are any of the media trays overfilled? Remove any excess new media. Go to step 3.
  Step 3 Check the media condition in all media trays. Is any of the media in any of the media trays crumpled or damaged? Replace the damaged media. Go to step 4.
  Step 4 Check media origination. Did the media originate from the MPF? Go to step 5. Go to step 7.
  Step 5 Check the MPF pick roll assembly. Is the above component free of excess wear and contamination? Go to step 6. Clean or replace the MPF pick roller. See “MPF pick roller removal”.
  Step 6 Perform a MPF print test, and check the MPF pick solenoid for proper operation. Does the above component operate properly? Go to step 9. Replace the MPF pick solenoid.
  Step 7 Check the pick roller assembly in the media tray being picked from. Is the pick roller assembly free of excess wear and contamination? Go to step 8. Clean or replace the pick roller assembly. See “Pick roller assembly removal”.
  Step 8 Check the pick roller assembly for proper installation. Fully press the pick roller assembly toward the sensor to make sure the mounting latches are properly engaging the slot in the shaft. Does the problem remain? Go to step 9. The problem is solved.
  Step 9 Check the aligner assembly for obstructions. Is the above component free from obstructions? Go to step 10. Remove obstructions.

• Code: 200.09...200.12
• Description: 200.09 The proper main motor feedback to start laser servo was not received. 200.10 Printhead motor was not locked when page reached the sensor (input). 200.11 Printhead motor fell out of lock after the page reached the sensor (input). 200.12 Printhead was not ready for the page when the sensor (input) was reached.
• Remedy: Step 1 Ensure the cables for sockets “MIR MTR” and “VIDEO” on the controller card are properly connected and not damaged. Are the cables connected and undamaged? Go to step 2. Reseat the connections. Go to step 2.
  Step 2 Reset the machine. Does the error continue? Replace the printhead. See “Laser printhead removal”. Problem solved.
  Step 3 Reset the machine. Does the error continue? Replace the controller board. See “Controller board removal”. Problem solved.

• Code: 200.13
• Description: The page at the sensor (input) is not the next page to be imaged.
• Remedy: Step 1 Check the appropriate media tray sensor (pass through) in the appropriate input option for proper operation. a Enter the diagnostic mode. b Select Input tray tests. c Select Sensor test. d Select the appropriate input tray. Observe the line item “pass through” for the appropriate media tray. Does the display on the control panel change every time the sensing area of the above sensor is interrupted or blocked? Go to step 3. Go to step 2. S
  tep 2 Check the above sensor for proper connection. Is the above sensor connected properly? Replace the sensor (pass through). See “Sensor (drawer pass through) removal ”. Reseat the connection.
  Step 3 Perform a print test using the appropriate input tray. Does the error continue? Replace the input option. Problem solved. 7463 Diagnostic information 64

• Code: 200.14
• Description: Proper main motor feedback to start laser servo was not received.
• Remedy: Step 1 Ensure the cables for sockets “MIR MTR” and “VIDEO” on the controller card are properly connected and not damaged. Are the cables connected and undamaged? Go to step 2. Reseat the connections. Go to step 2.
  Step 2 Reset the machine. Does the error continue? Replace the printhead. See “Laser printhead removal”. Problem solved.
  Step 3 Reset the machine. Does the error continue? Replace the controller board. See “Controller board removal”. Problem solved.

• Code: 200.15
• Description: Media reached the sensor (input) but did not clear it within the specified time. (Media source = Tray 1)
• Remedy: Step 1 Check the media size setup and tray guides for all media trays. Does the media size, in use, match the size set for all media trays? Go to step 2. Replace the media, or change the media size setup.
  Step 2 Check the media trays for overfilling. Are any of the media trays overfilled? Remove any excess new media. Go to step 3.
  Step 3 Check the media condition in all media trays. Is any of the media in any of the media trays crumpled or damaged? Replace the damaged media. Go to step 4.