• Code: 200.16
• Description: Main drive motor stalled.
• Remedy: Step 1 Ensure the cables for sockets “MIR MTR” and “VIDEO” on the controller card are properly connected and not damaged. Are the cables connected and undamaged? Go to step 2. Reseat the connections. Go to step 2.
  Step 2 Reset the machine. Does the error continue? Replace the printhead. See “Laser printhead removal”. Problem solved.
  Step 3 Reset the machine. Does the error continue? Replace the controller board. See “Controller board removal”. Problem solved.

• Code: 200.17, 200.19
• Description: 200.17 Fuser motor stalled. 200.19 Paper never reached the sensor (input), but it was successfully picked from the source.
• Remedy: Step 1 Check the appropriate media tray sensor (pass through) in the appropriate input option for proper operation. a Enter the diagnostic mode. b Select Input tray tests. c Select Sensor test. d Select the appropriate input tray. Observe the line item “pass through” for the appropriate media tray. Does the display on the control panel change every time the sensing area of the above sensor is interrupted or blocked? Go to step 3. Go to step 2. S
  tep 2 Check the above sensor for proper connection. Is the above sensor connected properly? Replace the sensor (pass through). See “Sensor (drawer pass through) removal ”. Reseat the connection.
  Step 3 Perform a print test using the appropriate input tray. Does the error continue? Replace the input option. Problem solved. 7463 Diagnostic information 64

• Code: 200.25
• Description: Media reached the sensor (input) but did not clear it within the specified time. (Media source = Tray 2)
• Remedy: Step 1 Check the media size setup and tray guides for all media trays. Does the media size, in use, match the size set for all media trays? Go to step 2. Replace the media, or change the media size setup.
  Step 2 Check the media trays for overfilling. Are any of the media trays overfilled? Remove any excess new media. Go to step 3.
  Step 3 Check the media condition in all media trays. Is any of the media in any of the media trays crumpled or damaged? Replace the damaged media. Go to step 4.

• Code: 200.32
• Description: Detected sensor (control panel interlock) bounce.
• Remedy: Step 1 Check the sensor (input) for proper operation. a Enter the diagnostic mode. b Select Base sensor test. c Observe the line item control panel door interlock. Does the display on the control panel change every time the sensing area of the above sensor is interrupted or blocked? Go to step 3. Go to step 2.
  Step 2 Check the above sensor for proper connection. Is the above sensor connected properly? Replace the sensor (control panel door interlock). Go to step 3. Replace the connection. Go to step 3.
  Step 3 Reset the machine. Does the error continue? Replace the controller board. See “Controller board removal”. Problem solved.

• Code: 200.33
• Description: Printhead was not ready for page when sensor (input) was reached.
• Remedy: Step 1 Ensure the cables for sockets “MIR MTR” and “VIDEO” on the controller card are properly connected and not damaged. Are the cables connected and undamaged? Go to step 2. Reseat the connections. Go to step 2.
  Step 2 Reset the machine. Does the error continue? Replace the printhead. See “Laser printhead removal”. Problem solved.
  Step 3 Reset the machine. Does the error continue? Replace the controller board. See “Controller board removal”. Problem solved.

• Code: 200.34
• Description: Short media detected.
• Remedy: Step 1 Check the sensor (input) for proper operation. a Enter the diagnostic mode. b Select Base sensor test. c Observe the line item control panel door interlock. Does the display on the control panel change every time the sensing area of the above sensor is interrupted or blocked? Go to step 3. Go to step 2.
  Step 2 Check the above sensor for proper connection. Is the above sensor connected properly? Replace the sensor (control panel door interlock). Go to step 3. Replace the connection. Go to step 3.
  Step 3 Reset the machine. Does the error continue? Replace the controller board. See “Controller board removal”. Problem solved.

• Code: 200.35, 200.45
• Description: 200.35 Media reached the sensor (input) but did not clear it within the specified time. (Media source = Tray 3) 200.45 Media reached the sensor (input), but did not clear it within the specified time. (Media source = Tray 4)
• Remedy: Step 1 Check the media size setup and tray guides for all media trays. Does the media size, in use, match the size set for all media trays? Go to step 2. Replace the media, or change the media size setup.
  Step 2 Check the media trays for overfilling. Are any of the media trays overfilled? Remove any excess new media. Go to step 3.
  Step 3 Check the media condition in all media trays. Is any of the media in any of the media trays crumpled or damaged? Replace the damaged media. Go to step 4.

• Code: 202.01
• Description: Media remains on the sensor (narrow media) during the warm.up sequence
• Remedy: Step 1 Check the fuser for jammed media. Is the fuser path free from jammed media? Go to step 2. Remove any jammed media.
  Step 2 Check the sensor (fuser exit) for proper operation. a Enter the diagnostic mode. b Select Base sensor test. c Observe the line item fuser exit. Does the display on the control panel change every time the sensing area of the above sensor is interrupted or blocked? Go to step 4. Go to step 3.
  Step 3 Check the above sensor for proper connection. Is the above sensor connected properly? Replace the fuser. See “Fuser removal”. Go to step 4. Reseat the connection. Go to step 4.
  Step 4 Perform a print test. Does the problem remain? Contact the next highest level of technical support. Problem solved.