• Code: 53
• Description: Unformatted flash was detected.
• Remedy: Step 1 Navigate to Settings > Print settings > Job Accounting Menu Settings > Log Near Full Level. Make sure that the value is set to maximum. Does the problem remain? Go to step 2. The problem is solved. Step 2 If applicable, make sure that the optional memory card is supported. Does the problem remain? Go to step 3. The problem is solved.

• Code: 54
• Description: The printer was not able to connect with the network.
• Remedy:

• Code: 55
• Description: The internal option installed is unsupported.
• Remedy: Step 1 If applicable, make sure that the option cards are supported. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the controller board pins for damage, and replace if necessary. See “Controller board removal”. Does the problem remain? Go to step 3. The problem is solved. Step 3 Make sure that the firmware version is the latest, and update if necessary. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 56
• Description: The parallel port, serial port, or standard USB port is disabled.
• Remedy: Step 1 a Make sure that the cables connected to ports are properly installed. b Check the cables for damage, and replace if necessary. Does the problem remain? Go to step 2. The problem is solved. Step 2 Enter the Network/Ports menu and make sure that the applicable port settings are enabled. Does the problem remain? Go to step 3. The problem is solved. Step 3 If applicable, make sure that the option card is supported. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the controller board pins for damage, and replace if necessary. See “Controller board removal”. Does the problem remain? Go to step 5. The problem is solved. Step 5 Make sure that the firmware version is the latest, and update if necessary. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 57
• Description: Some held jobs were not restored due to configuration change.
• Remedy: Step 1 Reset the printer, and then resend the print job. Does the problem remain? Go to step 2. The problem is solved. Step 2 a Make sure that the hard disk and memory card are supported and properly installed. b Check the hard disk and memory card for damage, and replace if necessary. Does the problem remain? Go to step 3. The problem is solved.

• Code: 58
• Description: Excess number of options detected: • Too many flash or optional firmware cards are installed. • Too many input trays are installed.
• Remedy: Step 1 Reset the printer, and then resend the print job. Does the problem remain? Go to step 2. The problem is solved. Step 2 If applicable, make sure that the internal option is supported. Does the problem remain? Go to step 3. The problem is solved. Step 3 a If applicable, remove all internal options. b Reset the printer, and then resend the print job. Does the problem remain? Go to step 6. Go to step 4. Step 4 Check if the number of internal options installed is allowed, and remove the excess option. Does the problem remain? Go to step 5. The problem is solved. Step 5 Check if the number of input options installed is allowed, and remove the excess option. Does the problem remain? Go to step 6. The problem is solved. Step 6 Check the controller board pins for damage, and replace if necessary. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 59
• Description: The input option or output option is incompatible.
• Remedy: Step 1 Warning—Potential Damage: Do not perform this step if the printer is on. a Reseat the hardware option cables. b Check the cables for damage, and replace if necessary. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the firmware version of the hardware option if it is supported by the engine firmware. Update the firmware if necessary. Note: Contact the next level of support for the correct firmware version. Does the problem remain? Go to step 3. The problem is solved. Step 3 Check the hardware option controller board pins for damage, and replace if necessary. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 600.00...600.10
• Description: 600.00 The image was not ready during a print job from the MPF. 600.01 The image was not ready during a print job from tray 1. 600.02 The image was not ready during a print job from tray 2. 600.03 The image was not ready during a print job from tray 3. 600.04 The image was not ready during a print job from tray 4. 600.05 The image was not ready during a print job from tray 5. 600.10 The image was not ready during a duplex print job.
• Remedy: Step 1 Make sure that the Page description language (PDL) of the print job is supported. Install the supporting option card if necessary. Does the problem remain? Go to step 2. The problem is solved. Step 2 Enter the Diagnostics menu, and then navigate to: PRINT TESTS > Tray 1 Does the problem remain? Go to step 3. The problem is solved. Step 3 a Make sure that the printhead and board cables are properly connected. b Check the cables for damage, and replace if necessary. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the controller board pins for damage, and replace if necessary. See “Controller board removal”. Does the problem remain? Go to step 5. The problem is solved. Step 5 a Make sure that the printhead is properly installed. b Check the printhead for damage, and replace if necessary. See “Printhead removal”. Does the problem remain? Contact the next level of support. The problem is solved.