Code :

Code: 09
Display: No Paper
Description: No paper in the paper tray.
Remedy: • If paper exists in the paper tray but this message is displayed, make sure the paper empty sensor actuator is not broken or improperly installed. • If the actuator is working properly, replace the HVPS/ LVPS.

Code: 10
Display: Open Heat Error
Description: The printer senses that the thermistor isn’t connected or faulty.
Remedy: • Make sure the thermistor is properly connected to CN7 on the HVPS/LVPS. • If the problem persists replace the fuser.

Code: 12
Display: Paper Jam 0
Description: Paper was sensed at the paper tray empty sensor, but not at the manual bypass.
Remedy: • Go to the paper path diagram “Printer engine paper path/ paper jams” to see the region where a paper jam may occur. • Remove any obstructions and other paper debris. • Make sure the manual bypass sensor actuator is not broken, improperly installed or stuck with paper debris. • Perform the “Sensor test” to check proper operation of the sensor. • If the sensor works properly, the problem is likely associated with the system board. • If the paper path and sensor actuator are clear and working properly, and the problem persists, replace the HVPS/ LVPS. Note: This sensor is a component of the HVPS/LVPS.

Code: 13
Display: Paper Jam 1
Description: The fuser exit sensor sensed the leading edge of the page but never sensed the trailing edge.
Remedy: • Go to the paper path diagram “Printer engine paper path/ paper jams” to see the region where a paper jam may occur. • Remove any obstructions and other paper debris. • Perform the “Sensor test” to check proper operation of the sensor. • If the sensor works properly, the problem is likely associated with the system board. • Make sure the fuser exit sensor isn’t stuck with debris or improperly installed. • If the paper path and sensor actuator are clear and working properly, replace the HVPS/LVPS. Note: This sensor is a component of the HVPS/LVPS.

Code: 14
Display: Paper Jam 2
Description: Paper was sensed at the main paper feed/ toner cartridge present sensor, but not at the fuser exit sensor.
Remedy: • Go to the paper path diagram “Printer engine paper path/ paper jams” to see the region where a paper jam may occur. • Remove any obstructions and other paper debris. • Perform the “Sensor test” to check proper operation of the sensor. • If the sensor works properly, the problem is likely associated with the system board. • Make sure the fuser exit sensor actuator is not broken, improperly installed or stuck with paper debris. • If the paper path and sensor actuator are clear and working properly, and the problem persists, replace the HVPS/ LVPS. Note: This sensor is a component of the HVPS/LVPS.

Code: 16
Display: Time/Date prompt
Description: Prompt appears when the machine is powered on.
Remedy: • Use the numeric keypad to enter the two-digit month and day, and the fourdigit year. For example, 01-23- 2003. • Enter the current time. The default clock setting is 12- hour. • Press the asterisk (*) to select AM or PM, and then press Select. Note: If the machine is unplugged for longer than 15 minutes, or turned off for longer than an hour, when the power is turned back on, the machine prompts you to reset the correct date and time.

< 1 2 3 >