Remedy: 1. Order a replacement imaging kit. 2.When print quality is reduced, install the new imaging kit, following the instruction sheet that came with the replacement part. 3. Touch Continue to clear the message and continue printing.
Code: 84.xx
Description: [color] imaging kit low
Remedy: 1. Order a replacement imaging unit immediately. 2.When print quality is reduced, install the new imaging kit, following the instruction sheet that came with the replacement part. 3. Touch Continue to clear the message and continue printing.
Code: 84.xx
Description: Replace [color] imaging kit and [color] cartridge
Remedy: 1. Replace the imaging kit and color cartridge, following the instruction sheets that came with the replacement parts. 2. Touch Continue to clear the message and continue printing.
Code: 840.01, 840.02
Description: 840.01 Scanner disabled The scanner is disabled and can’t be used. Enter the configuration menu, and reenable the scanner module. 840.02 Scanner auto disabled The scanner is disabled and can’t be used. This message is posted when the MFP PORs. Enter the configuration menu, and re-enable the scanner module.
Remedy: 1 POR the device into Configuration mode. Go to Disable Scanner and select Enabled. See “Disable Scanner”. POR the device into operating mode. Try running a copy from the ADF and flatbed. Did the 840.xx error reoccur? Go to step 2. Stop. Problem resolved. 2 Re-enter Configuration mode, navigate to the Disable Scanner. Does the screen display ADF Disabled or Auto Disabled? Go to step 3. Go to step 8. 3 Check the ADF cable connections on the ADF relay card and the RIP board. Also inspect JFBM1, JHS1 and JCCD1 on the RIP board. Are the connections properly connected? Go to step 5. Go to step 4. 4 Properly connect the connections on the ADF relay card and RIP board. POR the device into Configuration mode. Go to Disable Scanner and select Enabled. See “Disable Scanner”. POR the device into operating mode. Try running a copy from the ADF and flatbed. Did the 840.xx error reoccur? Go to step 5. Stop. Problem solved. 5 Check the continuity on the ADF cable. Is there continuity? Go to step 7. Go to step 6. 6 Replace the ADF cable. POR the device into Configuration mode. Go to Disable Scanner and select Enabled. See “Disable Scanner”. POR the device into operating mode. Try running a copy from the ADF and flatbed. Did the 840.xx error reoccur? Go to step 7. Stop. Problem resolved. 7 Replace the ADF unit. See “Duplex ADF removal”. POR the device into Configuration mode. Go to Disable Scanner and select Enabled. See “Disable Scanner”. POR the device into operating mode. Run a copy from the ADF. Did the 840.xx error reoccur? Go to step 8. Stop. Problem resolved. 8 Inspect JFBM1, JHS1 and JCCD1 on the RIP board. Are they properly connected? Go to step 10. Go to step 9. 9 Properly connect all the connections. Did the 840.xx error reoccur? Stop Problem solved. Go to step 10. 10 Replace the flatbed unit. See “Flatbed removal”. POR the device into Configuration mode. Go to Disable Scanner and select Enabled. See “Disable Scanner”. POR the device into operating mode. Run a copy from the flatbed. Did the 840.xx error reoccur? Go to step 11. Stop. Problem resolved. 11 Replace the RIP board. See “RIP board removal”. Did this fix the problem? Problem resolved. Contact your next level of support.
Code: 841
Description: Image pipeline Image pipeline ASIC.
Remedy: 1 Restart the device, and retry the scan / copy job. Repeat this step with a few copy jobs. Does the error reoccur? Go to step 2. No issue. 2 Is the CCD ribbon cable properly connected to JCCD1 on the RIP board? Go to step 3. Properly connect the ribbon cable to JCCD1. 3 Replace the flatbed unit. See “Flatbed removal”. Did this resolve the issue? Problem resolved. Replace the RIP board. See “RIP board removal”. Flatbed home position service check 1 POR the printer. Does the CCD move and return to the home position? Problem solved. Go to step 2. 2 Perform the home position sensor test. Go to “SCANNER TESTS”. Is the sensor working properly? Go to step 3. Go to step 5. 3 Check JFBM1 on the controller for proper connection. Is it connected properly? Go to step 4. Properly connect the cable. 4 Check pin 1 in JFBM1 for voltage. The voltage is only present when a flatbed copy job is running. The voltage should measure +24 V ac. Is voltage present? Go to step 5. Replace the RIP board. Go to “RIP board removal”. 5 Ensure that the home position cable (JHS1) is connected. Is the cable connected? Go to step 6. Properly connect the cable. 6 Check pin 1 in JHS1 for voltage. The voltage should measure +5 V dc. pin 2 should be GND. Is voltage present and is it correct? Replace the flatbed unit. See “Flatbed removal”. Replace the RIP board. Go to “RIP board removal”.
Code: 842
Description: Scanner failure Communication failure.
Remedy: 1 Restart the device, and retry the scan / copy job. Repeat this step with a few copy jobs. Does the error reoccur? Go to step 2. No issue. 2 Is the CCD ribbon cable properly connected to JCCD1 on the RIP board? Go to step 3. Properly connect the ribbon cable to JCCD1. 3 Replace the flatbed unit. See “Flatbed removal”. Did this resolve the issue? Problem resolved. Replace the RIP board. See “RIP board removal”.
Remedy: 1 Ensure that the flatbed motor cable (JFB1) is connected. Is the cable connected? Go to step 2. Properly connect the cable. 2 Check pin 1 in JFBM1 for voltage. The voltage is only present when a flatbed copy job is running. The voltage should measure +24 V ac. Is voltage present? Replace the flatbed unit. See “Flatbed removal”. Replace the RIP board. Go to “RIP board removal”.
Remedy: 1 If the ADF is multi-feeding, check for dirt on the ADF separator pad and ADF separator rollers. Is there dirt present? Clean them with a lint free cloth and isopropyl alcohol. Replace the separator pad and ADF pick roll. 2 If the paper is skewing when it is fed into the ADF, check the paper guide width. Is it set correctly? Go to step 3. Set the paper guides so they contact the edges of the paper. 3 If paper is skewing when fed or jamming check to see if the top cover is open or ajar. Is the ADF top cover open or ajar? Properly close the top cover. If the paper is jamming in the ADF, go to step 6. 4 Is paper failing to feed into the ADF? Go to step 5. There is no issue. 5 Perform the ADF paper present, scan 1st and scan 2nd sensor tests. “SCANNER TESTS”. Are the sensors working properly? Go to step 6. Go to step 9. 6 Check the leading edge of the paper to ensure the paper is not curled or bent in a way that would keep it from contacting the paper present sensor actuator. Is the paper damaged? Bad media. Go to step 7. 7 Is there dirt in the sensors, or is the paper present actuator stuck? Clean the sensors, or remove debris from the actuators. Go to step 8. 8 Are the sensor actuators on the ADF mechanism cover damaged? Replace the ADF. Go to step 9. 9 Is the ADF connector properly connected to JADF1 on the RIP board? Go to step 10. Properly connect the cable to the RIP board. 10 Inspect the connections on the ADF relay card in the ADF. Are all the connections properly connected? Go to step 11. Secure all the connections. 11 Check the ADF cable for continuity. Is there continuity? Go to step 11. Replace the ADF cable. 12 Check for signals or voltages from JADF1 on the RIP board. Pins 11 and 12 should measure +24 V dc. Pin 5 should measure +14 V dc. Are there signals or voltages present? Replace the ADF unit. See “Duplex ADF removal”. Replace the RIP board. Go to “RIP board removal”.
Máy Photocopy
Máy in mã vạch - In tem nhãn
PC- Laptop - Điện thoại
Máy in – Mực in
Máy chiếu - Màn chiếu
Máy chấm công - Kiểm soát ra vào
Máy hủy tài liệu
Máy đếm tiền, kho , quỹ
Loa - Loa bluetooth, vi tính, Karaok
Máy lạnh, Cây nước nóng lạnh
