Các lỗi thường gặp

Code :
  • Code: 016-737
  • Display: Format Error Error 016-737 Press OK
  • Description: <Download Format Error> The format is invalid.
  • Remedy: 1 Is the download firmware the correct file for this model of MFP? Go to step 2. Download the correct firmware. 2 Reinstall the RIP board. See “RIP board removal”. Does the error still occur when downloading the firmware? Replace the RIP board. See “RIP board removal”. Problem resolved
  • Code: 016-738...016-740
  • Display: MPC Error Error 016-738 Press OK 016-739 Reseat MPC Error 016-739 Press OK 016-740 MPC Comm Error Error 016-740 Press OK
  • Description: <DOWNLOAD INITIAL ERROR> Failed to start Multi-Protocol Network Card download mode at MPC download. Communication error occurred between Multi-Protocol Network Card (MPC) and RIP board during download. File was downloaded to the unavailable (protected) area of the Flash ROM.
  • Remedy: 1 Check the Multi-Protocol Network Card (MPC). Is the Multi-Protocol Network Card installed on the RIP board? Go to step 2. Install the Multi- Protocol Network Card. 2 Check the download Multi-Protocol Network Card firmware. Is the download firmware the up-to-date firmware for this model MFP? Go to step 3. Download the correct firmware. 3 Reinstall the Multi-Protocol Network Card. See “Multi- Protocol Network Card removal”. Does the error still occur when downloading the firmware? Go to step 4. Problem resolved
  • Code: 016-741
  • Display: Protection Error Error 016-741 Press OK
  • Description: <Download Protect Error> File was downloaded to the unavailable (protected) area of the Flash ROM.
  • Remedy: 1 Is the download firmware the correct file for this model of MFP? Go to step 2. Download the correct firmware. 2 Reinstall the RIP board. See “RIP board removal”. Does the error still occur when downloading the firmware? Replace the RIP board. See “RIP board removal”. Problem resolved.
  • Code: 016-742
  • Display: Invalid ID Error 016-742 Press OK
  • Description: <Download ID Error> The ID of the downloaded file is invalid.
  • Remedy: 1 Is the download firmware the correct file for this model of MFP? Go to step 2. Download the correct firmware. 2 Reinstall the RIP board. See “RIP board removal”. Does the error still occur when downloading the firmware? Replace the RIP board. See “RIP board removal”. Problem resolved.
  • Code: 016-743
  • Display: Range Chk Error Error 016-743 Press OK
  • Description: <Download Range Error> An error occurred writing to the Flash.
  • Remedy: 1 Is the download firmware the correct file for this model of MFP? Go to step 2. Download the correct firmware. 2 Reinstall the RIP board. See “RIP board removal”. Does the error still occur when downloading the firmware? Replace the RIP board. See “RIP board removal”. Problem resolved.
  • Code: 016-744
  • Display: Check Sum Error Error 016-744 Press OK
  • Description: <Download Checksum Error> The checksum is invalid.
  • Remedy: 1 Is the download firmware the correct file for this model of MFP? Go to step 2. Download the correct firmware. 2 Reinstall the RIP board. See “RIP board removal”. Does the error still occur when downloading the firmware? Replace the RIP board. See “RIP board removal”. Problem resolved.
  • Code: 016-745
  • Display: Header Error Error 016-745 Press OK
  • Description: <Download Header Error> The file header information is invalid.
  • Remedy: 1 Is the download firmware the correct file for this model of MFP? Go to step 2. Download the correct firmware. 2 Reinstall the RIP board. See “RIP board removal”. Does the error still occur when downloading the firmware? Replace the RIP board. See “RIP board removal”. Problem resolved.
  • Code: 016-757...016-759
  • Display: Invalid User Error 016-757 Press OK 016-758 Disabled Func Error 016-758 Press OK 016-759 Limit Exceeded Error 016-759 Press OK
  • Description: <Auditron - Invalid User> The user is not registered to any account. An invalid account was detected. The number of registered users exceeded its upper limit.
  • Remedy: 1 If the 016-759 Limit Exceeded error occurred, check that the number of registered users is 50 or less. Is the Print Auditron setting correctly set? Replace the RIP board. See “RIP board removal”. Set the Print Auditron setting.
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