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Code :
  • Code: 907
  • Display: Service call 907: Error
  • Description: High temperature error of the frame thermistor (over 150)is detected
  • Remedy: Does the error recur? Yes Check the cable connection between the ZAK board and M32 board and turn on the power again.Replace the fuser unit. Replace the M32 board.
  • Code: 908
  • Display: Service call 908: Error
  • Description: Low temperature error of the Frame thermistor (lower than [environment temperature -10]) is detected
  • Remedy: Does the error recur? Yes Check the cable connection between the ZAK board and M32 board and turn on the power again. Replace the fuser unit. Replace the M32 board.
  • Code: 923
  • Display: 923: Error
  • Description: Image Drum Lock Error
  • Remedy: The ID motor does not rotate correctly. Is the error message displayed when the power is turned on again?
    Check if the ID unit is set correctly. Replace the ID unit. Replace the ID motor.
  • Code: 980
  • Display: Service call 980: Error
  • Description: Media coiling error to the fuser
    Media is coiled to the fuser
  • Remedy: Media is coiled to the fuser Turn off the power supply. Replace the fuser.
  • Code: 981
  • Display: Service call 981: Error
  • Description: Difference between PU model version detected and CU model version detected
    High-voltage power supply I/F error when initializing
    PU board SRAM error
    CRC check error of PU download data
    PU board Flash ROM hash check error
    PU board Flash ROM writing error
    The communication error with ASIC on the CU board is detected
  • Remedy: Does the error recur? Yes Turn off/on the power supply. Replace the M32 board.
    Is the cable between PU board and the high-voltage power supply unit correctly connected? Isn’t there defective contact point?
    Reconnect correctly.Check the defective contact point of highvoltage system. Replace the high voltage power supply.
    Does the error recur? Yes Turn off the power supply again Replace the M32 board
    After PU data is downloaded (PU fireware, custom media data, head correction data), CRC check error is detected. After the power supply is turned on again, try to download again. (Because this processing is not performed during usual operation, it does not occur.)
    Does the error recur? Yes Turn on the power supply again Replace the M32 board
    Does the error recur? fter the power supply is turned on again, try to download again. (Because this processing is not performed during usual operation, it does not occur.)
    The communication error with ASIC on the CU board is detected. Replace the M32 board.
  • Code: F0C, FFE, FFF
  • Display: Service call 203: Error 204: Error 207: Error 208: Error 213: Error 214: Error F0C: Error FFE: Error FFF: Error
  • Description: CU program trouble (203~214 are not generated in usual operation)
  • Remedy: Incorrect processing is performed by the CU program. Does the error recur? Turn on the power supply again. Replace M32 board.
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