Description: Key/card counter device error 4 After installation of the device a message alerts user to a battery voltage abnormal error.
Causes: • Device control board defective • Device control board backup battery defective
Remedy: Replace the counter device.
Code: 636
Description: OSM User Code File Error The correct "usercode" file could not be found in the root folder of the SD card because the file is not present, or the existing file is corrupted or the wrong type file
Causes: • Make sure the eccm.mod file is in the root folder of the SD card. Note: The usercode files are created with the User Setting Tool "IDissuer.exe".
Remedy: Check the eccm.mod file is in the root folder of the SD card.
Code: 641
Description: Engine-Controller Communication Error: Non-Response There was no response to a frame sent from the controller board to the engine.
Causes: Turn the machine power off/on.
Remedy: Turn the machine power off/on.
Code: 650
Description: Communication error of the remote service modem (Cumin-M) Authentication error The authentication for the Cumin-M failed at dial up connection.
Causes: -001 - Authentication error The authentication for the Cumin-M failed at dial up connection. • Incorrect SP settings • Disconnected telephone line • Disconnected modem board Check and set the correct user name (SP5816-156) and password (SP5816-157). -004 - Incorrect modem setting Dial up fails due to the incorrect modem setting. Same as -001 Check and set the correct AT command (SP5819-160). -005 - Communication line error The supplied voltage is not sufficient due to the defective communication line or defective connection. Same as -001 Consult with the user's local telephone company. -011 - Incorrect network setting Both the NIC and Cumin-M are activated at the same time. Same as -001 Disable the NIC with SP5985-1. -012 - Modem board error The modem board does not work properly even though the setting of the modem board is installed with a dial up connection. Same as -001 1. Install the modem board. 2. Replace the modem board.
Remedy:
Code: 651
Description: An unexpected error occurs when the modem (Embedded RCG-M) tries to call the center with a dial up connection. • Caused by a software bug
Causes: No action required because this SC does not interfere with operation of the machine.
Remedy: No action required because this SC does not interfere with operation of the machine.
Code: 652
Description: ID2 mismatching ID2 for @Remote certification is mismatching between the controller board and NVRAM.
Causes: • Used controller board installed • Used NVRAM installed
Remedy: 1. Install the correct controller board or new controller board. 2. Install the correct NVRAM or new NVRAM.
Code: 653
Description: ID2 error ID2 stored in the NVRAM is incorrect.
Causes: • Used NVRAM installed
Remedy: Clear the ID2 in the NVRAM, and then input a correct ID2.
Code: 669
Description: The machine failed to detect a match between the read/write data for the EEPROM on the BCU after 3 attempts.
Causes: • EEPROM installed incorrectly • EEPROM defective. Turn the machine power off/on after replacing the EEPROM. • BCU defective.
Remedy: 1. Install the EEPROM correctly. 2. Replace the EEPROM. 3. Replace the BCU.