Causes: • Wrong engine board installed. • Wrong controller board installed. • Check the type of engine board and controller board.
Remedy: 1. Replace the BCU. 2. Replace the controller board.
Code: 672
Description: Controller-to-operation panel communication error at startup After powering on the machine, the communication circuit between the controller and the operation panel is not opened, or communication with controller is interrupted after a normal startup.
Remedy: 1. Check the harness connection. 2. Replace the controller board.
Code: 674
Description: Transmission error in controller board Video transmission error is detected in the controller board.
Causes: -01 M2P error M2P error is occurred during transmitting the video data to the ASIC. • Defective Controller Board 1. Turn the main switch off and on. 2. Replace the controller board. -02 PCI error ASIC could not access to the PCI. • Defective Controller Board 1. Turn the main switch off and on. 2. Replace the controller board.
Remedy:
Code: 687
Description: Memory address (PER) command error The BCU did not receive a memory address command from the controller with the prescribed time once the paper reached the registration sensor.
Remedy: 1. Check if the controller board is firmly connected to the BCU. 2. Replace the controller board. 3. Replace the HDD 4. Replace the BCU.
Code: 690
Description: GAVD communication error • The I2C bus device ID is not identified during initialization. • A device-status error occurs during I2C bus communication. • The I2C bus communication is not established due to an error other than a buffer shortage.
Remedy: 1. Turn the main switch off and on. 2. Check the cable connection. 3. Replace the laser optics-housing unit. 4. Replace the BCU board.
Code: 720
Description: Upper transport motor error The upper transport motor in the finisher is not operating.
Causes: • Upper transport motor drive is obstructed (jammed paper, paper scraps, etc.) • The motor harness loose or broken • Upper transport motor defective
Remedy: 1. Check for blockages in the upper transport motor mechanism. 2. Replace the upper transport motor. 3. Replace the finisher main board.
Code: 721
Description: Front fence motor error The jogger fence motor in the finisher is not operating.
Causes: • Jogger motor drive is obstructed (jammed paper, paper scraps, etc.) • The motor harness loose or broken • Jogger fence HP sensor dirty, loose, defective • Jogger fence motor defective
Remedy: 1. Check the connections and cables for the components mentioned above. 2. Check for blockages in the jogger fence motor mechanism. 3. Replace the jogger fence HP sensor and/or jogger motor. 4. Replace the finisher main board.