Description: Tray lift motor error The tray lift motor in the 1000-sheet booklet finisher is not operating.
Causes: • Motor harness loose, broken • Motor drive obstructed • Stack height sensor dirty, harness loose, broken • Motor defective • Stack height sensor defective
Remedy: 1. Check the connections to the shift tray motor. 2. Replace the shift tray motor. 3. Check the connections to the stack height sensor. 4. Replace the stack height sensor.
Code: 760
Description: Finisher punch motor error (D589) The punch HP sensor is not activated within the specified time after the punch motor turned on. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
Causes: • Punch HP sensor harness loose, broken • Punch motor harness loose, broken • Punch motor obstructed • Punch motor defective • Punch HP sensor defective
Remedy: 1. Check the connections and cables for the punch motor and HP sensor. 2. Check for blockages in the punch motor mechanism. 3. Replace the punch motor harness. 4. Replace the punch HP sensor and/or punch motor 5. Replace the finisher main board.
Code: 761
Description: Folder plate motor error (D589) The folder plate in the 1000-sheet booklet finisher moved but was not detected at the home position within the prescribed time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
Causes: • Folder plate motor drive obstructed • Folder plate HP sensor harness loose, broken • Folder plate motor harness loose, broken • Folder plate motor defective • Folder plate HP sensor defective
Remedy: 1. Check the connections and cables for the folder plate motor and HP sensor. 2. Check for blockages in the folder plate motor mechanism. 3. Replace the folder plate motor harness. 4. Replace the folder plate HP sensor and/or folder plate motor 5. Replace the finisher main board.
Code: 763
Description: Punch movement motor error (D589) The punch unit moved but it was not detected at the home position within the prescribed time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code
Causes: • Motor harness loose, broken • Motor drive obstructed • Motor defective
Remedy: 1. Check the connections to the punch movement motor. 2. Replace the punch movement motor
Code: 764
Description: Paper position slide motor error (D589) The paper position sensor detected movement of the slide but the slide was not detected at the home position within the prescribed time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
Causes: • Motor harness loose, broken • Motor drive obstructed • Motor defective
Remedy: 1. Check the connections to the paper position sensor slide motor. 2. Replace the paper position sensor slide motor.
Code: 765
Description: Bottom fence lift motor error (D589) The bottom fence HP sensor moves but is not detected at the home position within the specified time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
Causes: • Motor harness loose, broken • Motor drive obstructed • Motor defective
Remedy: 1. Check the connections to the bottom fence lift motor. 2. Replace the bottom fence lift motor.
Code: 766
Description: Paper position sensor slide motor error (D589) The paper position sensor moves but is not detected at the home position within the specified time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
Causes: • Motor harness loose, broken • Motor drive obstructed • Motor defective
Remedy: 1. Check the connections to the paper position sensor slide motor. 2. Replace the paper position sensor slide motor.
Code: 770
Description: Shift motor error (D583) The shift motor HP sensor does not detect any change for 1.86 seconds after the shift motor has turned on at power on or during its operation.
Causes: • Defective shift motor • Defective shift motor HP sensor
Remedy: 1. Check the connections to the shift motor and the shift motor HP sensor. 2. Defective shift motor or the shift motor HP sensor.