Description: Feed-out belt motor error The feed-out belt did not return to the home position within the prescribed time
Causes: • Feed-out belt motor drive is obstructed (jammed paper, paper scraps, etc.) • Motor harness loose or broken • Feed-out belt HP sensor dirty, disconnected, broken • Motor defective
Remedy: 1. Check the connections and cables for the components mentioned above. 2. Check for blockages in the feed-out belt motor mechanism. 3. Replace the feed-out belt HP sensor and/or feed-out motor. 4. Replace the finisher main board.
Code: 725
Description: Finisher exit guide plate motor error The exit guide plate HP sensor did not activate within the prescribed time after the exit guide plate motor turned on.
Causes: • Finisher exit guide plate motor drive is obstructed (jammed paper, paper scraps, etc.) • Exit guide plate motor harness loose, broken • Exit guide plate HP sensor harness loose, broken • Exit guide plate motor defective • Exit guide plate HP sensor defective
Remedy: 1. Check the connections and cables for the components mentioned above. 2. Check for blockages in the exit guide plate motor mechanism. 3. Replace the exit guide plate position sensor and/or exit guide plate motor. 4. Replace the finisher main board.
Code: 730
Description: Shift tray motor error The shift tray motor in the 1000-sheet finisher is not operating.
Causes: • Shift motor drive is obstructed (jammed paper, paper scraps, etc.) • Shift motor harness loose, broken • Shift tray HP sensor harness loose, broken • Shift motor defective • Shit tray HP sensor defective
Remedy: 1. Check the connections and cables for the components mentioned above. 2. Check for blockages in shift tray motor mechanism. 3. Replace the shift tray HP sensor and/or shift tray motor. 4. Replace the finisher main board.
Code: 731
Description: Exit motor error The exit motor in the finisher is not operating.
Causes: • Exit motor drive is obstructed (jammed paper, paper scraps, etc.) • The motor harness loose or broken • Exit motor defective
Remedy: 1. Check for blockages in the exit motor mechanism. 2. Replace the exit motor. 3. Replace the finisher main board.
Code: 740
Description: Corner stapler motor error The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. For 1000-sheet (booklet) finisher • The stapler motor does not switch off within the prescribed time after operating. • The HP sensor of the staple unit does not detect the home position after the staple unit moves to its home position. The HP sensor of the staple unit detects the home position after the staple unit moves from its home position.
Causes: • Staple jam • Number of sheets in stack exceeds allowed number of sheets for stapling • Stapler motor obstructed • Stapler motor defective
Remedy: 1. Check the connections and cables for the components mentioned above. 2. Replace the HP sensor and/or stapler motor. 3. Replace the finisher main board.
Code: 742
Description: Stapler movement motor The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. For 1000-sheet (booklet) finisher • The stapler HP sensor is not activated within the specified time after the stapler motor turned on.
Causes: • Stapler or motor drive is blocked by obstruction • Motor harness loose or broken • Stapler HP sensor harness loose, broken • Motor defective • Stapler HP sensor defective
Remedy: 1. Check the connection of the stapler movement motor. 2. Check the connection of the stapler home position sensor. 3. Replace the stapler home position sensor. 4. Replace the stapler movement motor.
Code: 746
Description: Stack feed motor error The stack feed HP sensor in the 1000-sheet booklet finisher did not detect "ON" twice (once: jam error) within the prescribed time after the stack feed motor turned on. -or• The stack feed HP sensor did not detect "OFF" twice (once: jam error) for the specified time after the stack feed motor turned on.
Causes: • Motor drive obstructed • Stack feed motor harness loose, broken • Stack feed motor defective
Remedy: 1. Check the connections and cables for the stack feed motor and HP sensor. 2. Check for blockages in the stack feed motor mechanism. 3. Replace the stack feed HP sensor and/or stack feed motor 4. Replace the finisher main board.
Code: 747
Description: Lower transport motor error The lower transport motor in the finisher is not operating.
Causes: • Lower transport motor drive is obstructed (jammed paper, paper scraps, etc.) • The motor harness loose or broken • Lower transport motor defective
Remedy: 1. Check for blockages in the upper transport motor mechanism. 2. Replace the upper transport motor. 3. Replace the finisher main board.