Description: SD Card Error: Expanded authentication module error There is no expanded authentication module in the machine. The SD card or the file of the expanded authentication module is broken. There is no DESS module in the machine.
Causes: • No expanded authentication module • Defective SD card • No DESS module
Remedy: 1. Install the expanded authentication module. 2. Install the SD card. 3. Install the DESS module.
Code: 636-02
Description: SD Card Error: Version error The version of the expanded authentication module is not correct.
Causes: • Incorrect module version
Remedy: 1. Install the correct file of the expanded authentication module.
Code: 641
Description: Engine-to-controller communication error The controller sent a frame to the main machine engine but there was no response as demanded by RAPI protocol. The frame was sent 3 times at 100 ms intervals. This SC was issued after the 3rd attempt failed.
Causes: • Examine the connection between the controller and the engine board. • Replace the engine board if the error is frequent.
Remedy:
Code: 650
Description: NRS Modem Communication Error One of the following factors could be the cause of this error: • In the User Tools, check the settings for the dial-up user name and dial-up password. • Modem has been disconnected. • Modem board disconnected.
Causes: Check the following for a machine that is using Cumin (NRS modem): • An error was returned during the dialup connection • A network was detected at startup • At startup, the machine detected that the NIB was disabled, or did not detect a modem board
Remedy: 1 Failure to certify dial-up In the User Tools, check the dial-up user and dial-up password settings 4 Illegal modem setting Check the setting of SP5816 160 to determine whether the setting for the AT command is correct. If this SP setting is correct, then the problem is a bug in the software. 5 Poor connection due to low power supply on the line. The problem is on the external power supply line, so there is no corrective action on the machine. 11 Data in the NVRAM became corrupted when the network enable switch and Cumin-M were enabled at the same time. Use SP5985 1 and set the NIC to "0" (Disable) to disable the network board. 12 The modem board could not enable the NIB. Replace the modem board.
Code: 651
Description: Illegal Remote Service Dial-up An expected error occurred when Cumin-M dialed up the NRS Center.
Causes: • Software bug • No action is required because only the count is logged
Remedy:
Code: 670
Description: Engine Startup Error At power on or after the machine leaves the energy conservation mode: • ENGRDY signal does not assert • IPURDY signal does not assert After power on and the prescribed time has elapsed: • No EC response from the engine • No PC response from the engine • No SC response from the engine During machine operation mode: • Write to Rapi drive failure (could not locate destination on the PCI) • After the /ENGRDY signal asserts with no effect.
Causes: • BICU O Controller Board disconnected • BICU board defective • Controller board defective • Mother board defective • Software error; switch off/on, if that fails, change the engine firmware • PSU-E or PSU-C defective
Remedy:
Code: 671
Description: Illegal Engine Board An illegal engine board was detected by the firmware at power on.
Causes: • Replace BICU
Remedy:
Code: 672
Description: Controller Startup Error The line between the controller board and the operation panel does not open correctly when the machine is powered on, or after the machine was powered on communication between the controller and operation panel is suspended. The controller board and operation panel could not exchange the handshake (FDH) and acknowledge (FEH) signals within 15 s of the operation panel reset after power on, or after 2 retries there was no response to the transmission line confirmation command issued every 30 s from the operation panel to the controller board.