Description: TPM error Error occurred in the TPM or TPM driver.
Causes: TPM defective
Remedy: Replace the controller board.
Code: SC878-03
Description: TCSD error Error occurred in TPM software stack.
Causes: • Unable to start TPM • Necessary files missing from the TPM.
Remedy: Replace the controller board.
Code: SC880-00
Description: MLB error Reply to MLB access was not returned within a specified time.
Causes: MLB defective
Remedy: • Replace the MLB. • Remove the MLB.
Code: SC881-01
Description: Authentication area error • Software error detected. • This error may occur even if IC card option (ERIE/AYU/Greenland etc.) is not installed.
Causes: • This is caused by accumulation of abnormal authentication information in the software. (User operation will not directly cause it.) • Occurs when authentication is done. Example: When a job is sent to the printer/when logged on from the operation panel/when logged on from a Web browser
Remedy: Turn the main power off/on.
Code: SC882-01
Description: Cheetah Operation Panel error (Cheetah Operation Panel Software Invalid error) Occurs when the validity of the operation unit is not observed.
Causes: • Memory corruption of the operation panel software. • Invalid applications are listed in the operation panel.
Remedy: • Format the Operation panel through SP mode • Updating the firmware
Causes: Occurs when an internal program behaves abnormally.
Remedy: In case of a hardware defect • Replace the hardware. In case of a software error • Turn the main power off/on. • Try updating the firmware.
Code: SC900-00
Description: Electric counter error The electric total counter value is out of specification. Error is detected when increasing the total counter.
Causes: • Unexpected NV-RAM is attached. • NV-RAM defective • NV-RAM data corrupted. • Data written to unexpected area because of external factor etc. • The count requested by the SRM on receiving PRT is not completed.